Northwest Dental
Opening hours
- sunday: (closed)
- monday: 8:30-19h
- tuesday: 7:30-18h
- wednesday: 7:30-18h
- thursday: 7:30-17h
- friday: 8:30-15h
- saturday: 8:30-15h
Our comment from Best Dentists Club about Northwest Dental:
A Legacy of Trust and Modern Comfort
Northwest Dental, evolving from the long-standing Creative Dentistry practice, has established itself as a premier destination for comprehensive oral care in Canada. Under the leadership of Dr. Brandon Brillon and a team that includes Dr. Jordan, Dr. Han, and Dr. Ziad, the clinic combines decades of professional history with state-of-the-art facilities. Patients frequently highlight the seamless transition to their new, modern location, noting the bright, contemporary atmosphere and advanced equipment that contribute to a relaxed and superior dental experience.
Compassionate Care for Anxious Patients
A defining characteristic of this practice is its exceptional ability to put patients at ease, particularly those with dental anxiety or phobias. The team is renowned for their gentle approach, taking the time to explain every step of a procedure to ensure patients feel informed and secure. Whether managing fear through detailed communication, offering nitrous oxide, or simply providing a comforting presence, the staff creates a judgment-free zone where comfort is the priority. Many long-term patients attest that their visits are now something they look forward to, rather than dread.
Family-Centered and Specialized Services
The clinic excels in providing tailored care for patients of all ages, from toddlers to seniors. They are highly praised for their patience and skill in treating children, making first visits positive and stress-free. The team offers a wide range of treatments, including general dentistry, restorative work, extractions, and orthodontics, all delivered with a focus on ethical standards and patient well-being over unnecessary procedures. This holistic approach ensures that every family member receives the highest quality care in a supportive environment.
What Patients Value Most
- Gentle and Thorough Hygienists: The dental hygienists, especially Ursula, are consistently celebrated for their gentle touch, attention to detail, and educational approach to oral health.
- Transparent Communication: Dentists and assistants are commended for clearly explaining diagnoses, treatment options, and costs, empowering patients to make informed decisions.
- Welcoming Front Desk: The reception team is described as incredibly friendly, organized, and helpful, often going above and beyond to accommodate scheduling and insurance inquiries.
- Modern Amenities: The new office features comfortable chairs, clean environments, and entertainment options like ceiling-mounted TVs to enhance patient comfort during procedures.
Services and Treatments
Northwest Dental: Reviews
Fantastic experience: I really liked Dr. Jordan right away. Sometimes you can just tell. Dr. Jordan displayed the confidence and knowledge I want from a dentist. After my last dental experience that I wasnt exactly thrilled with I couldn’t be happen that I have found Dr. Jordan.
We appreciate your wonderful feedback! It's always a pleasure to hear that our patients are satisfied with the service they receive. Thank you for choosing our dental office for your oral health needs. We can't wait to welcome you back!
Fantastic experience: Since becoming a patient, I have always felt welcomed, cared for, and well supported by the team that runs the office. Thanks to their professionalism, attention, and care, we can have excellent dental health and a bright smile! Thank you very much.
We are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: Good service, nice staff. I went there many times and they provided good services
Feedback from you is very important to us, and we value your kind words. We hope to see you soon!
Fantastic experience: Staff are always very friendly and welcoming. Melanie the hygienist and Dr.Jordan is 10/10, they always ensure they fully explain everything thoroughly so you completely understand, they all also make sure you are comfortable and have no discomfort!! Their new location is very clean and welcoming.
Hi, Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us
Fantastic experience: Northwest dental all do a meticulous job. Cheryl at the front desk is patient, organized, kind & friendly. Dr.Brillon does an exceptional job & helped me get back on track & my teeth are way better. I recently met Dr.Jordan who was very kind to me when I came with an emergency situation & he got me a quick referal to the endodontist to have an emergency route canel. I like how Dr.Jordan didn't make assumptions for the reason of my infection (sometimes dentists/hygenists are quick to lecture or blame patient when they notice someone with serious teeth or gum issues- but there are lots of factors that come into why someone might have problems- diet/nutrition, health history, genetics, mental health, past mistakes/choices, addictions, medication side effects, etc...) I always appreciate when health professionals show compassion/ask questions before lecturing, guilting, or blaming. Sometimes we as patients are already feeling guilty about our part in our dental health (example- someone with depression or PTSD etc.) I was very grateful for Dr.Jordan's genuine care & compassion- while I was experiencing the worst pain in my entire life from a dental absess/infection under my crown. It made a difference & relieved my fear about situation by getting me a quick emergency referal & explaining my options & being so caring & kind. Melonie, Aldona, Cassy, Ursala & Nicole do an amazing job with the cleanings, they are respectful, hardworking, kind & compassionate! Cassy has a keen eye for detail & such a kind heart. Cassy has great sugguestions & she cares a lot (asking about water temperature because she knows I have sensitive teeth). Melonie is absolutely wonderful! I love her calm energy, she is really gentle, great listener & does a really excellent job. I am a regular client of Melonie for cleanings. I look forward to my cleanings with her. I highly recommend checking out Northwest Dental. Their new office is really beautiful, clean & modern! Comfortable waiting area & newer chairs in dental offices make it more comfortable & easier to breathe during procedures.
Hello, we are pleased to hear that you had a pleasant experience with us! Our main goal is to provide top-notch dental care in a welcoming environment, so we're happy to hear that you had a great experience. Your encouraging remarks inspire us to keep providing outstanding service. We appreciate you choosing us to serve your dental needs!
Fantastic experience: Hi everyone I have to tell you, I don't like going to dentists they scare me .. Well let me tell you Creative dentistry is caring sensitive and friendly. I had a great experience. I am so happy . I am looking forward.. Yes I said it I am looking forward to my next visit . Parking free too. Lots of it too ... Thank you so much for taking care of my feelings and my mouth. .. all of you r what I have been looking for . Thank you your the BEST... Your patient Lisa wood
Hello Lisa, We are pleased to hear that you had a pleasant experience with us! Our main goal is to provide top-notch dental care in a welcoming environment, so we're happy to hear that you had a great experience. Your encouraging remarks inspire us to keep providing outstanding service. We appreciate you choosing us to serve your dental needs!
Fantastic experience: I have been going to this dental office for years and I will continue to even though I moved to another city. The staff are very friendly and professional. Jessica did a great job on my cleaning recently and all the other hygienists who have seen me have been great as well. I would highly recommend this place for all your dental needs.
We appreciate you taking the time to write such an amazing review Chad. We're delighted to hear you had a pleasant experience at our dental practice. All of our team works hard to give each patient the best care possible, so it's encouraging to know that our efforts are valued. We are eager to meet with you again during your upcoming appointment!
Fantastic experience: My sister, Carole Valliere, had some teeth removed today by Dr. Brillion. Such an excellent experience. No pain. The only problem she had was he forgot to send her teeth home for the Tooth Fairy! always look forward to my dental appointments. Everyone is so cordial, almost like family. I am always taken on time and everyone is so polite. Thanks I had another positive appointment today with Dr. Klein. Always a pleasure to have him work on my teeth. The atmosphere is very relaxing. My entire family gets all their dental work done here.
Hello Lorrie, We appreciate your wonderful feedback! It's always a pleasure to hear that our patients are satisfied with the service they receive. Thank you for choosing our dental office for your oral health needs. We can't wait to welcome you back!
Fantastic experience: Dr. Billion is brilliant. That’s not just the statement but the truth and the fact. He’s gentle and caring towards patients and doesn’t push unnecessary procedures. I was told by previous dental office for procedures that would cost me over $8k. I asked all questions about my teeth and Dr. Brillion suggested no further treatment would be required. We are living at a time when professionals are losing their ethical standards for money but Dr. Brillion is different. He respects his profession and conducts each procedure with love and care. He has the ethical standards. P.s. He likes music ☺️
Hi Niranjan, thank you for your kind words! We're grateful for the opportunity to serve you. It's great to hear that you had a wonderful time. We're committed to providing the highest quality care to all of our patients, and your feedback reinforces our dedication. We can't wait to welcome you back!
Fantastic experience: If you have dental anxiety, I could not recommend Dr. Brillon enough. I requested he explain what he was doing during my filling and wisdom tooth extraction, and he did exactly that. He explain every step and why he was doing it as he went through the procedure. He checked in on how I was feeling and explained what the expect one step ahead of time. As a result, I felt calm and trusted him. I wish all experts were like him: listened to your concerns and addressed it. I had a terrible experience with my first wisdom tooth extraction at a different clinic so I couldn't thank Dr. Brillon enough for restoring my comfort/confidence in dentists. I will only be coming back here. PS: if you use CDCP, they use the current dental rates, so you have to pay out of pocket for the difference between the dental schedule from 2023 and the current schedule.
Hi Yasmien, Thank you so much for your kind words and for taking the time to leave us a review! We're delighted to hear that you had a positive experience at our dental office. Providing excellent care and ensuring our patients feel comfortable is our top priority, and it's wonderful to know that we met your expectations.
Fantastic experience: We’ve been going to Creative Dentistry and now Northwwest Dental since Dr. Klein owned the practice and Dr Brillon and team have taken the service to a new level. Ursula is my hygienist and is not only awesome at her job but has a terrific sense of humour and makes the visit that much more pleasant. Dr Brillon was on personal leave for a checkup and the replacement dentist looked at my bridges and commented "Man, Brandon does really good work." That's what I like to hear when another professional compliments another's work.
Hello Geoff, Your warm words are greatly appreciated. We are happy to learn that your visit to our dental clinic was satisfying. Our team is dedicated to giving our patients excellent dental care and fostering a relaxing environment!
Fantastic experience: Creative Dentistry is very friendly environment, I always feel very comfortable knowing I’m getting the best dental care. Even in our current mask situation for now! :)) Today’s appointment went really well , we are always greeted with friendly smiles. I always feel I’m getting the best care with all my latest procedures that I’ve been getting done! The new building is certainly a pleasant atmosphere to walk into , a very relaxed feeling and contemporary vibe!
Thank you Sandra. Your warm words are greatly appreciated. We are happy to learn that your visit to our dental clinic was satisfying. Our team is dedicated to giving our patients excellent dental care and fostering a relaxing environment!
Fantastic experience: I liked that they took the time to explain the assessment and findings to me. Very easy to book in appointments over the phone too, receptionists are patient and lovely.
Thank you Anjali for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Both the Dr. and assistant were fantastic. They both discussed everything that they were doing. Also gave you options on what path worked for you. Highly recommended!!!
Thank you Derek for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Great experience! Friendly staff, professional care, and made me feel comfortable the whole time.
Hello Romone, We are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: Has my old crown removed, and a cavity today, was impressed in how quickly it went, thought I’d be there for two hours! Great experience!
Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Dr. Brillon is a Great Dentist. Brandon is Professional, Caring and understanding. His Hygienists are courteous and caring and take pride in their work and always a friendly smile from the front desk. Very comforting to know I'm in good hands! Thank you Northwest Dental.
We appreciate your wonderful feedback Blair! It's always a pleasure to hear that our patients are satisfied with the service they receive. Thank you for choosing our dental office for your oral health needs. We can't wait to welcome you back!
Fantastic experience: Dr. Brandon Brillon and his team Asal, Melanie, and Amanda are the best
Hi, Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Staff was friendly and professional, very nice facilities all around great experience. Dr.Brillion is the best around honest and genuine, highly recommended to anyone looking for dental work
Hi Geoffry, thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: The hygienist was prompt and professional. She was thorough in her approach. The dentist explained future issues which eliminates surprises. I highly recommend.
We are pleased that your experience at our dental office exceeded your expectations. Our first goal is your satisfaction, and we work hard to provide outstanding dental services that are customized to meet your specific requirements!
Fantastic experience: This was my first visit to Northwest Dental and was the best, most gentile cleaning I have ever had. Wish I had changed dentists a long time ago.
We appreciate your wonderful feedback! It's always a pleasure to hear that our patients are satisfied with the service they receive. Thank you for choosing our dental office for your oral health needs. We can't wait to welcome you back!
Negative experience: Dr Brillion has great technical dentistry skills. But likes to tell you what priorities are. Gives not a care as to what you have concerns with and want done. Complete ignorance and lack of patient respect. Reception staff are Complete money mongers. And think that they can just charge your coverage up to the point of no return. Taking zero consideration as to what has ti be done in priority fir the PATIENT !!!! Its our body and mouth. You can suggest. But its yhe paroent that tells you what they want done first. Its there body and money. Not caring, once again. What YOUR concerns are, into mind. Garbage facility disrespectful and belittling of patients. All about money. Not cures or patient concerns. Typical Carney ran dentistry.
Fantastic experience: I don't know of anybody who loves going to the dentist, but the whole Northwest Dental team definitely makes it easier to go! I love their new facilities and their staff who are all so welcoming, friendly and helpful. I have been with them for decades now, starting with Dr. Klein encouraging me to get braces back in the early 80s. I have lost count of how many appointments I have had, especially over the last four years while they have worked diligantly on everything that needed to be done before my insurance runs out, but I can honestly say that each time I have walked away happy and satisfied. So, thank you to a wonderful staff and thank you so much for your help and care!
Wow! Thank you for taking the time to share your experience with us. We're delighted to know that you had a positive visit to our dental office. Your satisfaction is our priority, and we're here to provide excellent care every step of the way. See you next time!
Fantastic experience: The appointment here recently with Dr. Brillon went very well, had a very positive and pleasant experience. I would recommended anyone to come to Creative Dentistry for professionals who know exactly what they are doing. Tracey, the secretary at the front desk will also be very accommodating and pleasant to deal with, always having a smile to assist anyone with future appointments and booking. Thanks once again Creative Dentistry for your amazing service, and keeping my teeth up to date!
Fantastic experience: I have been a patient of Creative Dentistry (under various names) since the early 1980s, which should provide a solid indication of how I feel about the staff and the service! I tottered into their office over 30 years after a 12 year absence from a dentist office, explained my terror of dentists, and was welcomed and reassured. Staff did everything they could to make me feel comfortable ... including let me play a tape (yes, a tape in those days) of Tanya Tucker, and said nothing when I hummed along with it. Dr. Klein saw me through several procedures and extractions ... or 'yanks' as I refer to it ... with professionalism and good grace. Tracy provided reassurance and hand-holding as required ... which it was, quite often. I have seen staff come and go, but their replacements were always professional, encouraging and kind. Though Doc is now enjoying blessed retirement ... or semi retirement or whatever it is ... I am in the capable and gentle hands of Dr. Han, while the wonderful Ursula provides regular cleaning care. And of course, Tracy is still there, always with a smile and a warm welcome. I have lived in several other cities ... including Invercargill, New Zealand ... and have been in Grand Bend for 18 years, but have never considered switching. Thanks to all staff for the kind, caring and professional treatment, and for keeping me calm ... I know it wasn't always easy!
Fantastic experience: The entire dental team is fantastic and they have great customer service.
Thank you so much for your kind words!
Fantastic experience: Best dentist I know. Grew up going there and until recently came from out of town. One of a kind I'd say truly a great experience. Reception is so welcoming and the whole staff is always so friendly and very helpful. Much appreciated services and conversations.
Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: They are sensitive to my needs and have a way to put you at ease my anxiety. I am very nervous. They help by explaining what they are doing, this helps me relax.
We are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: Super happy with my experience at Northwest Dental. The staff are really kind and welcoming, and they did an amazing job getting my smile cleaned up before my wedding. I felt really comfortable the whole time, and I’m so glad I came here. Highly recommend!
We are pleased that your experience at our dental office exceeded your expectations. Our first goal is your satisfaction, and we work hard to provide outstanding dental services that are customized to meet your specific requirements!
Fantastic experience: Dr Brandon is super personable, knowledgeable. He takes the time to explain everything. The Staff are knowledgeable and friendly. Have referred my family and friends...
We are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: Had my first appointment today and was very impressed with not only the care that went into my appointment, but the time spent to educate me on what was going on and why things were being done. The hygienist was gentle and constantly checked in to ensure I felt comfortable and no pain. Dr. Brillon was so kind, thorough, and patient with my questions. The quality of service was next level! Would highly recommend Northwest Dental!
Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: I’ve never been entirely comfortable at the dentist, so writing a review like this is unusual for me. But my experience with Dr. Brillon completely changed that. From the moment I arrived, the staff made me feel welcome and at ease. Dr. Brillon took the time to answer all my questions thoroughly and made sure I understood every step of the process. For the first time, I actually feel comfortable — even looking forward to my next appointment. Highly recommended!
Thank you for your kind words! We're grateful for the opportunity to serve you. It's great to hear that you had a wonderful time. We're committed to providing the highest quality care to all of our patients, and your feedback reinforces our dedication. We can't wait to welcome you back!
Fantastic experience: Dr. Brillon is always kind and easy to talk to. He’s always quick and efficient. He obviously fosters a good team culture as well because all of his hygienists are the same too. On top of that the clinic is state of the art. A large upgrade aesthetically from Creative Dentistry.
Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Can't explain how much I hated going to the dentist before. It had been about 10 years since I've seen a dentist before discovering Creative Dentistry (YIKES!!) When I say the team at Creative Dentistry went above and beyond, you can believe it! Everyone is very friendly, kind and super welcoming. Ursula went above and beyond to ensure my appointment was comfortable and stress-free. Keep all the amazing work, and look forward to my next cleaning :)
Fantastic experience: I’ve been a patient here since the beginning of the year, and the transition from their old location to the new one has been really smooth. The new office is modern, welcoming, and much brighter. The staff are always friendly and make appointments feel easy and stress-free. It makes going to the dentist feel way less intimidating. Definitely happy I made the switch!
We are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: Have been several times to the new Northwest Dental, and love the experience. Staff are friendly, and accommodating. Would recommend!
We're delighted to hear you had a pleasant experience at our dental practice. All of our team works hard to give each patient the best care possible, so it's encouraging to know that our efforts are valued. We are eager to meet with you again during your upcoming appointment!
Fantastic experience: The new office is beautiful and the location is nice!. As someone who doesn’t enjoy dental visits, the ambiance is soothing and relaxing! The staff is very welcoming and the dentists are friendly! My hygienist Ursula is amazing and gentle with the routine cleanings! If you are looking for a new dentist office, I highly recommend checking this one out!
Hi Amanda, We are pleased to hear that you had a pleasant experience with us! Our main goal is to provide top-notch dental care in a welcoming environment, so we're happy to hear that you had a great experience. Your encouraging remarks inspire us to keep providing outstanding service. We appreciate you choosing us to serve your dental needs!
Fantastic experience: Dr. Brillon and the hygienists are amazing. I have had cleanings done by all hygienists over the years. Beautiful new clinic. I would highly recommend this clinic.
Fantastic experience: Hygienists and staff always courteous and helpful! Never had any problems over many visits.
Hi Andrew, hank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Very friendly and professional staffing team. I fully recommend Northwest Dental for your dental needs.
Hi Kirmane, We appreciate your wonderful feedback! It's always a pleasure to hear that our patients are satisfied with the service they receive. Thank you for choosing our dental office for your oral health needs. We can't wait to welcome you back!
Fantastic experience: They have friendly staff and quick wait times. I have been coming here for years. Happy smile today:) their new location is at a great location at the intersection of Hyde Park, and Gainsborough.
Your warm words are greatly appreciated. We are happy to learn that your visit to our dental clinic was satisfying. Our team is dedicated to giving our patients excellent dental care and fostering a relaxing environment!
Fantastic experience: This is such a great spot to get your dental work done, friendly, comfortable, and they really take care of you. I appreciate the service of dentist, dental hygienist and the front staff.
Hi Tayyab , Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Great staff, everyone is very friendly and knowledgeable, have had a great experience will all of the dentists and hygenists and have recommended them to my family. Would recommend to anyone!
Thank you for your kind words! We're grateful for the opportunity to serve you. It's great to hear that you had a wonderful time. We're committed to providing the highest quality care to all of our patients, and your feedback reinforces our dedication. We can't wait to welcome you back!
Fantastic experience: Hands down best dentistry in London. I have been going here for close to 30 years and still come back even though I live in Burlington now! The team truly cares about their patients and makes you feel at ease. They are also continuously investing in new technologies to make going to the dentist a better experience.
Fantastic experience: Amazing dentists! Dr. Bil was super personable, knowledgeable and really took his time to explain everything clearly. It made me feel totally at ease throughout each visit. Dr. Brandon and the dental assistants were also super knowledgeable and friendly. Highly recommend!!!!
We are pleased that your experience at our dental office exceeded your expectations. Our first goal is your satisfaction, and we work hard to provide outstanding dental services that are customized to meet your specific requirements!
Fantastic experience: I used to be terrified of going to the dentist. Dr. Brandon Brillon has eradicated that fear for me. He takes his time with freezing so it hurts way less and is quick and efficient with his work. He is kind and patient. Even willing to work at a weird angle so I can control my gag reflex better. I don’t gag like I used to. No more anxiety and fear waiting for my dental appointment.
Wow! Thank you for taking the time to share your experience with us. We're delighted to know that you had a positive visit to our dental office. Your satisfaction is our priority, and we're here to provide excellent care every step of the way. See you next time!
Fantastic experience: Me and my kids have been patients there for many years and it has been always the perfect place to fix our teeth! Staff are very friendly and professional! They know what they’re doing and they are very patient with kids. Receptionists are so nice and helpful.
Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Dr. Brillon and the team at Northwest dental are amazing! From the friendly staff to the expert care, every visit has been top-notch. Dr. Brillon is skilled, patient, and takes the time to explain everything. I always feel comfortable and well-cared for. Highly recommend this practice!"
Hi Haley, we are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: They make you feel very comfortable as soon as you arrive and are very personable. I’ve had x rays, teeth cleaning and an upper mouth guard fitted and all I can say is my teeth have never been better! I recommend this place as their prices are reasonable and you will get professional service with a white smile!
Thank you for your kind words! We're grateful for the opportunity to serve you. It's great to hear that you had a wonderful time. We're committed to providing the highest quality care to all of our patients, and your feedback reinforces our dedication. We can't wait to welcome you back!
Fantastic experience: Creative has been caring for our family’s dental health for over 10 years now and they have been excellent. Great with the kids, and gentle with me. Friendly staff who are happy doing what they do. The new office is really nice, and they maintain a clean and comfortable environment. Go there and get your teeth looked after.
Wow! Thank you for taking the time to share your experience with us. We're delighted to know that you had a positive visit to our dental office. Your satisfaction is our priority, and we're here to provide excellent care every step of the way. See you next time!
Fantastic experience: I called in and had my tooth removed in less than an hour on the same day as they were causing pain. Appointment was quick, fast and easy And service was great.
Hi, Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: I have been attended to by Dr. Klein and his assistant Tracy for 40 years. We have grown up together. There artistry (what I call it) has been amazing. From fillings to rebuilding a couple of teeth, to cleaning, it is the place I would love to recommend. They have been very thoughtful and accomodating to me as in later years I became claustrophobic. Their kindness has been so appreciated.
e are pleased that your experience at our dental office exceeded your expectations. Our first goal is your satisfaction, and we work hard to provide outstanding dental services that are customized to meet your specific requirements!
Fantastic experience: I am quite a nervous dental patient by nature but was quickly put at ease from the moment I stepped into Creative Dentistry and right up until my root canal and filling was complete. Everything went very smoothly with no pain whatsoever. I chose, for the first time, to receive nitrous oxide and what a difference it made. I was so comfortable and was even able to choose what music i wanted to listen during my procedures. Thanks Creative Dentistry Admin Staff and thanks Dr. Brillon and Assistant.
We appreciate you taking the time to write such an amazing review. We're delighted to hear you had a pleasant experience at our dental practice. All of our team works hard to give each patient the best care possible, so it's encouraging to know that our efforts are valued. We are eager to meet with you again during your upcoming appointment!
Negative experience: I went in for my appointment two weeks ago and I was told that I wasn’t able to have a cleaning done. I booked my appointment for just a cleaning four months ago because that was the earliest appointment at 6pm that was available and I specified that I only wanted a cleaning but would return in a year and have my X-rays updated then. When I arrived I was told that they can’t do a cleaning unless I agree to have an examination and X-rays. The hygienist told me this information with a big smile on her face and asked me what I wanted to do. I asked to speak to the dentist, Dr Brandon Brillon. I knew she had received this direction from him, of course, so I wasn’t surprised that he repeated the same thing. He said he needed the X-rays due to liability but the dentist I had there (Dr Klein) who retired didn’t insist on X-rays as I have them on file and I have excellent teeth. If he was concerned about my teeth or liability, going through with the cleaning would have been a better way to show he was interested in my teeth and how they fit into the picture of my overall health. He suggested I might be more suited to another office, much to my surprise. Dr Klein used to bring people in to look at my teeth regularly and ask if it was okay, because he had never in his career seen teeth as well-cared for and in such perfect alignment as mine. Clearly this dentist is not for me, as I’m allowed to waive the X-rays so his trying to force me to have them is horrible behaviour and it’s no surprise he’s accepting new patients still because he is not professional and he doesn’t understand his patients or have their best interests at heart. His social skills were atrocious and the office is clearly a disorganized mess as why would they book me an appointment in the first place if X-rays and an exam was mandatory? I suspect he knew I had insurance and wanted the business but I decided to leave the office and 3 days later I had an appointment at a dentist who walks the talk and actually CARES about the patients and not just the wallet and the moolah that a patient brings in. To say I was disappointed and offended by what happened is a huge understatement but in the end I am much happier with my new dentist and I will be telling everyone to NOT use Dr Brillon or Creative Dentistry. Bye bye and good riddance to a horrible office with staff that wasn’t friendly or organized and a dentist who didn’t express any concern about me as a patient or as a person and tried to force me to get an exam and X-rays after booking me for just a cleaning.
Fantastic experience: Went move to Ontario I searching for a dentist that could assist my entire family. This place is great! Help my husband with lining up his dental surgery. And finding place for my daughter to get her braces. Miss Tracy at the front desk is exceptional, as well as all the other receptionist are very helpful. The dental hygienists are well trained and friendly. I went in for a fill that needed to repaired. My dentist and his hygienist had me in and out of there and 40 minutes. It was the fastest dental filling I’ve ever ever had friendly and professional. I’d recommend this place to my family and friends.
Hello Frenchie, wow! Thank you for taking the time to share your experience with us. We're delighted to know that you had a positive visit to our dental office. Your satisfaction is our priority, and we're here to provide excellent care every step of the way. See you next time!
Fantastic experience: I love Creative Dentistry I have been a patient for forty years. They have taken exemplary care of my teeth. I have had many procedures, crowns an implant, fillings, extractions and just recently some additional improvements to my teeth. I love the Dental Hygienist as well we laugh and joke and she makes a potentially arduous event enjoyable. All staff are both professional and friendly, after all I have known many of them for most of my adult life. I highly recommend this dental office and bonus they are moving to new beautiful offices in 2024. Creative Dentistry the place to go for perfect teeth!
We're delighted to hear you had a pleasant experience at our dental practice. All of our team works hard to give each patient the best care possible, so it's encouraging to know that our efforts are valued. We are eager to meet with you again during your upcoming appointment!
Fantastic experience: Amazing staff and service at Creative Dentistry. My son’s first experience receiving dental work went great! The staff explained every tool & process to him, no fuss or tears, he was an absolute champ and had fun!
Hello Amberlee, your warm words are greatly appreciated. We are happy to learn that your visit to our dental clinic was satisfying. Our team is dedicated to giving our patients excellent dental care and fostering a relaxing environment!
Fantastic experience: Everyone here is so nice, patient, and no judgement felt from the team here at all. Very accommodating when I was in pain, and even offered some evening hours, which is nice when you work during regular office hours. Reception staff are also very friendly, and are straightforward about cost. Highly recommend the folks at Creative Dentistry!!!
We are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: I had a good experience while been treated on Creative Dentistry. All workers are exceptional professionals, the receptionists are friendly, the technician made me feel calm, and the dental surgeon's skills really made me secure.
Fantastic experience: My regular visits to Creative Dentistry have always been exceptional, thanks to their team's outstanding professionalism and care. Dr. Brillon is not only highly knowledgeable but also genuinely attentive to patient comfort. His expertise shines, especially during delicate procedures like teeth fillings, where he's keenly aware of patient reactions, ensuring minimal discomfort. Equally impressive is his assistant (whose name I regretfully can't recall) who demonstrates remarkable attention to detail. Her precision with the suction tool is a relief, especially during complex procedures, making sure I'm at ease throughout. The administrative staff at the clinic deserves a special mention as well. Their friendly and accommodating nature makes scheduling appointments a breeze. They excel in managing logistical aspects, including dealing with insurance, which significantly enhances the overall patient experience.
Fantastic experience: I have nothing but gratitude for finding such a warm and experienced dentist in Dr Brillon. He was extremly attentive and explained what was goint to happen during each step of my procedure. The staff was always welcoming and friendly . I would highly recommend Dr. Brillon at Creative Dentistry to anyone.
Fantastic experience: As a grad student at UWO, I sincerely find this clinic to be my all time favourite compared to all the other dental clinics I’ve visited throughout the years - in various cities and countries. Creative dentistry has a caring and professional team. I can highly recommend this clinic to all new patients… especially to UWO students seeking a dentist in London.
Fantastic experience: July 19 - I have been going here for years (1970's) and wouldn't think of going anywhere else! Everyone in the office is amazing and makes your visit a pleasant one every time. I've said it before and I shall say it again, it is an honour and a privilege to give Creative Dentistry a glowing 5 star! They are all professional, personable, knowledgeable and always a definite cutting edge in their profession. Thank you to all of you!!! An amazing team at Creative Dentistry! I have been a patient of Dr. Klein’s since the opening of his practice and continue to be a part of what I consider to be not only stellar professionals but also an amazing team of caring individuals. Thank you to all of you there at Creative Dentistry and a shout-out to Dr. Sayed for an amazing and exemplary procedure well done! Amazing, thoughtful, caring and professional. As a forever client from the beginning of the practice in the 70’s to the present. I am so comfortable in their expertise and knowledge of their craft and most of all their caring touch. So grateful for the team that keeps my smile a forever smile.
We appreciate your wonderful feedback! It's always a pleasure to hear that our patients are satisfied with the service they receive. Thank you for choosing our dental office for your oral health needs. We can't wait to welcome you back!
Fantastic experience: My first and introductory visit was delightful. My attending hygienist Mandy - sorry to admit I didn’t quite get her name as my hearing is that of an 80 year old - was very professional in a way that I dismissed any anxieties I might have initially had.
Fantastic experience: I have been with Creative for 21 years! I came here when I was 16 for my braces, and I am still part of this incredibly kind, caring and wonderfully bright-smiled family. Not only is the dental work dependable, but the staff is incredible, especially Tracey who has watched me and now watches my nephews grow up. I highly recommend this clinic.
Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice. It was a pleasure serving you, and we appreciate your trust in us.
Fantastic experience: Creative dentistry has such a welcoming environment. The staff there ensure that you are getting top of the line service in teeth cleaning. My dental hygienist, Cassy was such a sweetheart in cleaning both mine and my daughter’s teeth. She talked us through the process and educated us on everything she was doing. Overall, the service and the atmosphere is always exceptional.
We appreciate you taking the time to write such an amazing review. We're delighted to hear you had a pleasant experience at our dental practice. All of our team works hard to give each patient the best care possible, so it's encouraging to know that our efforts are valued. We are eager to meet with you again during your upcoming appointment!
Fantastic experience: They did an amazing job of giving me my smile back by replacing one of my bottom ,front teeth. The dentist also painlessly repaired a few other overdue dental challenges I had but had put off wanting to avoid what I thought was going to be extremely painful. Very happy experience
We are pleased that your experience at our dental office exceeded your expectations. Our first goal is your satisfaction, and we work hard to provide outstanding dental services that are customized to meet your specific requirements!
Fantastic experience: I have been going to this dentist office since I had teeth. All the dentists, hygienists, and receptionists are great. Extraordinary service! My partner and young daughter also recently started going to this location and love it. The staff are wonderful!
Fantastic experience: I had my first visit to Creative in January 2021. I have never in my 68 years had a more thorough examination and cleaning ! The staff was so friendly and attentive - a truly great experience. Going back in April for some restorative work and looking forward to it !!!
Fantastic experience: As always, Ursula great as usual. I'd give 10 stars if I could. Amanda and the front team are always so professional and welcoming. Ursula is very knowledgeable and professional. She always takes time to chat and answer any questions. Big thumbs up to the entire team at Creative Dentistry!
Fantastic experience: My family and I have been going to Creative Dentistry for over 3O years. Always happy with the professionalism and care of all their staff. They are also amazing with kids!!
Fantastic experience: I am new to the office and have had such a pleasant experience. The dentist and hygienist Ursula were an absolute pleasure to meet. Ursula was so thorough and explained everything so well. This was by far the best cleaning I’ve ever had. Can’t wait for my next cleaning with her. Amanda is very efficient at the front desk. This was my first time using my insurance and she took the time to explain how/what my insurance covers! I highly recommend Creative Dentistry
Hello Firis , we appreciate you taking the time to write such an amazing review. We're delighted to hear you had a pleasant experience at our dental practice. All of our team works hard to give each patient the best care possible, so it's encouraging to know that our efforts are valued. We are eager to meet with you again during your upcoming appointment!
Fantastic experience: After years of neglecting my dental health I have finally started to take care of my smile with the help of the lovely team at creative dentistry! They have made going back to the dentist comfortable and a positive experience. As someone who’s generally not a fan of the dentist the team has made me feel very supported and I don’t feel judged at all when I’m there unlike I have at previous clinics!
Fantastic experience: I've only been going for about a year but my experience has been great every time. The staff is very kind and accommodating! Overall, I'm very happy with their level of care and would strongly suggest them to anyone looking for an excellent dentist.
Hi Yaganah , we are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: My experience for over 25 years has always been positive. Staff are so friendly. Dr Brillion is absolutely the best. The gentlest, caring, most amazing dentist ever
Fantastic experience: Had a dental checkup and cavity removal and Creative Dentistry . Appointment was timely. I appreciated how my dentist had a good atmosphere around him. He explained every process of the procedure so it was easy to understand and I don’t get nervous. I particularly note how dentist treat their assistants and was impressed by how my dentist was patient with dental students and gave them tips so that they are successful. Great experience overall.
Fantastic experience: Creative Dentistry has been my dental office of choice for 15 years. I started going when I was a child and am now 28 years old. I couldn’t be happier with the quality of their work and their attention to detail. The atmosphere is always warm and welcoming - I’ve since moved to Vancouver, BC but still come back for my regular checkups with the Creative Dentistry team.
Thank you so much for your kind words and for taking the time to leave us a review! We're delighted to hear that you had a positive experience at our dental office. Providing excellent care and ensuring our patients feel comfortable is our top priority, and it's wonderful to know that we met your expectations.
Fantastic experience: My daughter had to remove some baby teeth and the doctor was so patient with her. She is always anxious when she has something related to her teeth. The entire team was great! I highly recommend them!
Thank you for sharing your experience with us! We are delighted to hear that you were pleased with the service you received at our dental practice.
Fantastic experience: I would definitely recommend this office. Excellent staff, service and flexible scheduling. Amanda at the front desk is always super friendly and makes me feel right at home. The hygienist, Ursula is very friendly, professional and also gentle which makes going to the dentist a lot less intimidating.
Fantastic experience: Ursula is thorough and knowledgeable. She is friendly and a pleasure to deal with. The staff members at this clinic are pleasant and accommodating. Always a great experience! Keep up the great work!
Fantastic experience: A place that makes you feel welcome. Thank you for the great work you guys do. This is, hands down, the best dental Office I have been to. From the greeting at the door, the professionalism they carry on the procedures, the touch of modern technology and the time they spend explaining and making sure that you feel comfortable with today's work. Special shout- out to Ursula whose dedication, fabulous work and congeniality has made my visits to this office a habit I would not like to break. Keep up the great work!!
Fantastic experience: I love Ursula the dental hygienist! She does an impeccable job on my teeth cleanings each time and spends loads of time providing education on how to keep my teeth healthy! Thank you for all your hard work.
Fantastic experience: I have had a lot of dental work required to be done over the last six months. Creative Dentistry and their staff have always been prompt with all my required bookings and thorough with all my dental work required. I strongly recommend Creative Dentistry for being your choice when it comes to your teeth and thank you to my dental hygienist Ursula for always being thorough with all her work!
We appreciate you taking the time to write such an amazing review. We're delighted to hear you had a pleasant experience at our dental practice. All of our team works hard to give each patient the best care possible, so it's encouraging to know that our efforts are valued. We are eager to meet with you again during your upcoming appointment!
Fantastic experience: Such an excellent friendly staff! Ursula is a great hygienist, my teeth are always squeaky clean when I leave! The dentists are very knowledgeable and take time to explain everything to you. Ample parking, comfortable chairs and tv’s. Not a bad way to spend an hour or two of your afternoon.
We appreciate your wonderful feedback! It's always a pleasure to hear that our patients are satisfied with the service they receive.
Fantastic experience: When I recently visited Creative Dentistry I had such a great experience with Ursula as a Hygienist. She was so thorough and detailed and was amazing to deal with. Also Amanda was great working the front desk and quick to explain what charges were covered under my insurance. I highly recommend Creative Dentistry for all your dental needs.
Fantastic experience: Always a awesome experience. Dentists take great care with you and your teeth. My usual hygienist is Ursula who always does a stellar job and awesome cleanings. 10/10!!
Fantastic experience: I been going to Creative Dentistry for 33 years. I have always received excellent care. Ursula does a through, painless job cleaning my teeth. My son has Down Syndrome and he doesn't mind getting his teeth clean as long as Nicole is the hygienist. Thank you for your excellent service.
Fantastic experience: Creative Dentistry is great! They are very accommodating. My dental hygienist Ursula is amazing! She is very thorough, thoughtful and has taught me how to keep my teeth healthy!
Fantastic experience: Everyone at Creative Dentistry is super welcoming, kind and very friendly but Ursula is truly the best! She is absolutely amazing with my littles. She cares about her clients and goes above and beyond to help. My kids ask when they get to go see her again. So glad we have her and that my kids actually enjoy going to the dentist! Would 100% recommend Creative Dentistry, especially Ursula. She will not disappoint!
Fantastic experience: This is one of the best Dentist offices I’ve been to in London. Ursula was my hygienist. Ursula was very knowledgeable and kind and answered all the questions I had. The whole appointment I felt comfortable and relaxed. I would highly recommend going here.
Fantastic experience: I was here on may 1 and it was a great experience, the dental hygienist Ursula helped me on my visit and I couldn’t ask for a better time, she was patient with me, did a great job, I barely felt a thing, very light hands . Thank you Ursula! ( I have been wanting to post this review for the past month but I kept getting busy, anyways im here again today, looking forward for a great visit )
Fantastic experience: Creative Dentistry has been a wonderful switch for my family and I. Appointments never get switched or mixed up. At our previous dentist office we found that they were quite unorganized. We get appointment reminders by very kind staff that work at this office. Ursula is our hygienist and we look forward to seeing her every time. She is kind and works with you. She is gentle when she works with your teeth and on top of that she has a great sense of humour!
Fantastic experience: I recently visiting Creative Dentistry and I had such an amazing experience. I had the the pleasure of having Ursula as my hygienist. From the moment she introduced herself, I knew I was in good hands. I get a bit anxious going to the dentist, but Ursula went above and beyond to ensure my appointment was comfortable and stress-free. She patiently answered all my questions, while addressing any concerns I had and her expertise, professionalism, and warm demeanour made my visit so enjoyable; which I usually never say about dental appointments! I was also impressed by the overall professionalism and collaboration displayed by the entire staff at Creative Dentistry. The dental office utilized state-of-the-art equipment, ensuring a high level of precision and accuracy in all procedures. Everyone worked seamlessly together, collaborating to provide comprehensive care that exceeded my expectations. Creative Dentistry truly stands out as a top-notch dental office, and I cannot recommend them highly enough.
Fantastic experience: - Excellent Dental Care and Comfortable Experience at Creative Dentistry I recently had a fantastic experience at Creative Dentistry, where I received top-notch dental care from the skilled professional, Ursula. The attention to detail and the quality of service provided were exceptional. Ursula's dental cleaning surpassed any previous experiences I've had. Not only did she perform a thorough cleaning, but she also conducted x-rays to ensure there were no hidden dental issues. The deep cleaning was executed with great precision, and the polishing at the end left my teeth looking and feeling remarkable. One aspect that truly impressed me was the impeccable cleanliness of the facility. Every room at Creative Dentistry is equipped with surgically clean air purifiers and filters, ensuring a safe and hygienic environment. Additionally, the inclusion of smart TVs in each room added a pleasant distraction during the procedures, making the experience even more comfortable. Dr. Han, the dentist at Creative Dentistry, is not only highly skilled but also incredibly personable. He took the time to listen to my concerns and made sure that I had no lingering issues. His friendly and patient approach further contributed to the overall positive experience. In summary, my visit to Creative Dentistry was nothing short of exceptional. The team of professionals, including Ursula and Dr. Han, demonstrated their expertise and made me feel at ease throughout the entire process. If you are seeking outstanding dental care in a welcoming environment, I highly recommend Creative Dentistry.
Fantastic experience: Highly recommend this Dentist Office - Love the fact they speak so many different languages, so there is no barriers. They treat everyone the way they would want to be treated. You will not find a better Dental Hygienist than Ursula, she is so kind and patient and always welcoming you with a smile - keep up the great work!
Fantastic experience: Everyone at Creative Dentistry are always so friendly, making going to the dentist such a nice experience! Special shout out to my hygienist Ursula who does such a great job while being so gentle. I would highly recommend!
Fantastic experience: My hygienist Ursula is one of the best out there. She is very patient and makes sure that I am comfortable throughout my visit. She does an amazing job, and I would highly recommend her to anyone else
We appreciate your wonderful feedback! It's always a pleasure to hear that our patients are satisfied with the service they receive. Thank you for choosing our dental office for your oral health needs. We can't wait to welcome you back!
Fantastic experience: Great experiences! Ursula has been absolutely amazing! She is so informative and makes me feel very at ease. I moved dentist offices because of her and the level, and quality of service she provides. I will happily refer anyone to her and Creative Dentistry.
We are grateful for your outstanding review! We're happy to have exceeded your expectations and given you a satisfying dental experience.
Fantastic experience: Creative Dentistry did not disappoint. What a fabulous office. I had a new patient exam done and can’t believe how thorough, organized and efficient everything went. Starting with Amanda at the front desk who took care of all my bookings to the back where I met my hygienist Ursula who did an amazing job and explained in great detail about my oral health. I would give Creative 10 stars if I could.
Hello Bareq , We appreciate your wonderful feedback! It's always a pleasure to hear that our patients are satisfied with the service they receive. Thank you for choosing our dental office for your oral health needs. We can't wait to welcome you back!
Fantastic experience: I had a fantastic experience at Creative Dentistry in London, Ontario. Ursula, my hygienist, provided me with excellent service during my visit. She was very knowledgeable, friendly, and professional. The staff at Creative Dentistry made me feel welcomed and comfortable throughout my appointment. Thank you to Ursula and the rest of the team for a wonderful experience!
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