Portway Dentistry
Portway Dentistry provides a full range of services including prevention, cosmetics, oral surgeries & more. Book a visit with our Brantford dentists today!
Dedicated to providing families with complete dental care, our Brantford Dental office conveniently located at 230 Shellard Lane, will help you continue to have a bright, beautiful, and healthy smile. Focused on patient care and comfort, the team of professionals at Portway Dentistry is ready to accommodate all of your families dental needs from preventive services to more comprehensive services such as cosmetic dentistry, oral surgery, orthodontics and implants.
Proper dental care is essential to overall health; so, naturally, choosing your family’s dentist can be a challenging process – after all, you deserve the best. Our team of experienced dentists is here to answer any questions you may have, and invite you to view our dental services to see how we can help your family. Whether you are needing a regular check-up or are considering cosmetic dentistry, we are ready to assist you.
To develop a foundation for lifelong oral health, children should have a check up and cleaning twice a year. Our staff members give special care and attention to children in a friendly, caring, and relaxed atmosphere. We also offer special amenities for children in our waiting room, featuring a play area with an Xbox and games for kids of all ages. Make sure to ask us about pit and fissure sealants for your children to protect their teeth from cavities.
Understanding that it can be tricky to find the time to visit your dentist, we strive to make this process easy with early morning, evening, and weekend appointments! Open every day of the week, we accommodate all scheduling needs, making it simple to access quality dental care no matter how busy your schedule may be. Call our office today to schedule your appointment today!
At Portway Dentistry, we accept all insurance plans and have direct billing options to your respective insurance companies. To make it easier on our patients, we bill directly to most insurance plans so you don’t have to worry about paying upfront.
Opening hours
- sunday: 11h-14h
- monday: 9:30-20h
- tuesday: 9:30-20h
- wednesday: 9:30-20h
- thursday: 9:30-20h
- friday: 9:30-20h
- saturday: 9:30-17h
Our comment from Best Dentists Club about Portway Dentistry:
Portway Dentistry is highly regarded for its warm and welcoming atmosphere, making dental visits a pleasant experience for patients of all ages. The staff is consistently described as friendly, accommodating, and professional, ensuring that each patient feels at ease during their appointment. Dr. Babak Nedjati, along with his associate Aisha and the rest of the team, has received numerous compliments for their exceptional care and attention to patient needs.
Patients frequently mention the gentle and thorough approach taken by hygienists like Lydia and Flavia, who provide excellent dental cleanings while keeping comfort a top priority. Many individuals have expressed gratitude for the clear explanations given by the dental team throughout procedures, which helps to alleviate any anxiety associated with dental visits.
Moreover, Portway Dentistry is recognized for its efficient scheduling and prompt service, allowing patients to receive timely dental care, even for emergency situations. The accessibility and willingness of the front desk staff, particularly Aisha, to accommodate appointments contribute to the overall positive experience.
Overall, Portway Dentistry is a fantastic choice for those seeking high-quality dental services in a supportive environment. Here are some highlights:
- Friendly and professional staff that prioritize patient comfort.
- Excellent communication regarding dental procedures and care.
- Efficient scheduling and prompt services, even for emergencies.
- Welcoming atmosphere suitable for families and individuals alike.
Services and Treatments
Portway Dentistry: Reviews
Fantastic experience: Had my first visit today, and everything was great! Staff were very friendly and accommodating. Dr. Babak Nedjati and Aisha were fantastic ☺️
We are happy to hear, Andrea! Thanks for sharing.
Fantastic experience: My first appointment and consultation with Portway and I am beyond pleased that I have found a caring and excellent Dentistry the staff and dentist were very professional and caring put me at ease right away and answered all my questions and because of them I am finally going to have a smile I can be proud of .Thank you to Nicole for getting things started very quickly for something I have been waiting a very long time February 26th 2026 Just had my teeth cleaned and left feeling great always a good experience when I have an appointment they take very good care of their patients and I appreciate that so much do glad I found such caring Dentists and staff thank you
Thank you for sharing your experience with others! Much appreciated.
Fantastic experience: I had a cleaning today and Lydia was excellent. She was so friendly and professional. She gave me good advice for self treatment of my elderly teeth. I have received excellent treatment there. Thank you Portway dentistry.
Thanks for sharing, Dianne! We appreciate it very much.
Fantastic experience: All the staff are awesome. Dr.babak and shreyan are especially kind,friendly and they always have smile on their face and just perfect
We appreciate your feedback! Thank you for sharing.
Fantastic experience: I am very satisfied with the service I received during my visit today. The appointment was easy to schedule, everything was punctual, and the whole process was very smooth. Flavia, the hygienist who treated me, was very kind and made the experience much easier. She explained everything clearly and made me feel very comfortable throughout the appointment. She was very gentle and worked with great care, which I really appreciated. I never felt uncomfortable during the cleaning, and she did an excellent job. I truly enjoyed my experience and will definitely be coming back.
Thank you for your positive feedback, Paula! We appreciate you sharing.
Negative experience: Absolutely horrific experience all the way around. Money before performing the work??? Sounds like a pay before pumping your gas… that’s ridiculous! Very poor communication and I will never go back.
Hello Kim, Please contact our office manager as soon as possible as we need to ask more details. Not only do we not have your name in our software- we also never collect payment before treatment is complete. Thank you
Negative experience: I had a very poor experience at this dental office. The appointment was delayed, the staff was not helpful, and the dentist lacked professionalism. I felt rushed and uncomfortable throughout the visit, and the treatment plan was not properly explained. I would not recommend this clinic based on my experience.
Fantastic experience: I have been a patient at fort way dentistry For more than fifteen years. Lydia , my hygienist , Dr. Babbat, my dentist and the team at the front desk , especially the wonderful Nicole make going to the dentist and learning about good oral hygiene a pleasant experience. Their flexible appointment schedule and direct billing to my insurance company are an added value. I hope you consider supporting this business.
Nice to hear such great feedback, Jacquie!
Fantastic experience: Everyone that works here is super nice and very understanding of patients with anxiety. I felt very comfortable here and not judged would recommend to all my family and friends.
Thank you for sharing, Joey! We appreciate your feedback.
Fantastic experience: It’s was a nice experience with Dr Babak Nedjate,and receptionist Aisha, thank you
Thank you for sharing, Salu! We appreciate your feedback.
Negative experience: NEVER GO THERE!! They are so unprofessional as They cancelled my appointment just before one hour of my treatment by lying that dentist has family emergency. They accepted that They were lying as They are not skilled dentist to do a root canal.
Hi Rupinder! We appreciate your feedback If you could please contact our office manager, it would be greatly appreciated. There seems to have been a misunderstanding and we look forward to the the opportunity to resolve the matter.
Fantastic experience: Excellent, fabulous experience at the dentist! The staff were super friendly, and Aisha and Dr. Babak made the whole process a breeze. I felt really comfortable and well-taken care of. Highly recommend! "
Thanks so much, Hammad! We appreciate your kind words!
Fantastic experience: Staff are always accommodating and the work speaks for itself. Dental work in general is borderline unaffordable(but that is everywhere). I dont take care of my teeth as well as I should. But im changing that..they have never lectured or made me feel worse than I already did about my teeth. For context...I had a root canal done 5 years ago on my front tooth. I opted out of a crown(im not rich lol) but the root canal has held up. If I was a millionaire. I would just let them have their way with my teeth, with full confidence.
Thank you for sharing your experience, Christof! We appreciate your feedback.
Fantastic experience: Recently got a night guard here by Dr Solanki and assistant Shreyan, it was quick and they were very helpful
Nice to hear, Talal! Thanks for sharing.
Fantastic experience: I needed an emergency appointment for a tooth removal and they were awesome they got me in the next day and removed the tooth with no problems at all. The staff was friendly and informative. It was a great experience. I definitely recommend this dental clinic for all Thank you Portway Dentistry I appreciate you help.
Thank you for your feedback, Nikki! We appreciate you sharing.
Fantastic experience: A great place to take care of your dental health. Ayesha is excellent with patients and always attentive and caring at the reception. Lydia is a wonderful hygienist who makes your teeth shine effortlessly, and Dr. Babak is kind, professional, and reassuring. My entire family goes here, which speaks to our overall trust in the clinic. There was one instance where a temporary staff member took my X-rays and mixed up the images, which led to an incorrect identification of several cavities. I had this triple-checked, and the clinic later acknowledged it was a mistake by the temporary staff. While that experience was concerning, it was handled by Lydia and Dr Babak well later. Overall, aside from that isolated incident, we’ve had a very positive experience at Portways and would recommend them.
Thank you for sharing your experience and for taking the time to do a review. We appreciate it very much!
Fantastic experience: Met Doc Mario, very kind and helpful.
Thank you for taking the time to complete a review! We appreciate your feedback.
Fantastic experience: The dentists and other staff here are actually so nice and friendly .. I am genuinely petrified of the dentist and have always absolutely hated going for as long as i can remember.. but they have been really been very nice and reassuring. I have not always been the best patient and due to severe anxiety Ive missed a few appointments but they still are so nice to me. I think I might even say that my fear has started to be cured(well, at least improved) because I have actually started to be a little less anxious when I go .
We are happy to read this! Thanks for sharing :)
Fantastic experience: Ms. Aisha at the front desk service is top-notch! She is always smiling and goes out of her way to be helpful and accommodating. Her friendly attitude makes every visit stress-free. I really appreciate the warm goodbye on the way out, it truly makes a difference!
So nice to hear! We appreciate your feedback.
Fantastic experience: Staff is friendly and professional and they do great work!
Thank you, Jim! We appreciate your feedback, thanks for sharing!
Fantastic experience: This is my second time coming to Portway Dentistry. The staff are very kind and warm! Lidija was so lovely. She helped explain everything to me and made me feel comfortable throughout the entire appointment. She was very caring and informative, which I really appreciated.
Thank you, Aleeyah! We appreciate you sharing your kind words.
Fantastic experience: The staff was very kind and they listen to what you say and I had a fantastic experience here.
Thank you for your feedback! We appreciate it very much!
Fantastic experience: Always very welcoming , the dentists and all staff are great. I love the fact they always accommodating myself and all my children to come in together as it’s easier for us all. Had an amazing experience with my youngest son for his first dentist trip he was overly interested in everything and they made it a great experience for us both. My daughter loves dr babak he’s very kind ! I appreciate all the front desk ladies as well again always very welcoming and helpful.
So nice to hear! Thank you for sharing this review.
Fantastic experience: The receptionist are awesome. They’re really friendly, knowledgeable and helpful.
Thank you, Payton!
Fantastic experience: My first time at the Brantford Portway Dental location and everyone was so welcoming. Lidija told me what she was doing every step of the way and kindly answered any questions I had! Very good experience here :)
Nice to hear, Laura. Thanks for sharing your experience!
Fantastic experience: My dental appointment went really well. The staff were friendly,Aisha and Dr Babak made the process smooth, and I felt comfortable the whole time. Overall, a great experience.
Thank you, Ojo! We appreciate your feedback!
Negative experience: If you want to know about any unknown virus then you should definitely go this place i went there for my TMJ issue and doctor start talking about something strange virus which was not even related to my TMJ issue. Very poor service. You should definitely try other places but not this one unless you want to know about any stupid virus.
Hi Naman,
Thank you for sharing your experience, we appreciate all feedback. We would like to follow up on this review as we believe there must be a misunderstanding. The Dr would appreciate the opportunity to discuss this further. Please contact our office manager at your earliest convenience.
Fantastic experience: I went today for a Xray, consultation and cleaning and I have to say Lidija was absolutely amazing. She’s professional and so gentle. 10000% recommended
Thanks, Carla! We appreciate your feedback!
Fantastic experience: Very professional and skilled dentists. Cannot recommend them more highly. Lidija is so thorough and informative, and lets you know every step of the way what’s going on so there are no surprises. Very calming, as well. I am so happy with their services.
Thanks for sharing, Hima! Much appreciated.
Fantastic experience: It is a very welcoming office, Aisha was very nice and helpful while making my next appointments and everyone else who helped and cared for my appointment today!
Thanks for taking the time to do a review, Jayda! Much appreciated.
Fantastic experience: They always provide a clean, comfortable cleaning experience.
Fantastic experience: I’ve been going here for years. Lots of turnover but I’m glad I had Lydia! She’s fantastic. Smooth operator, my teeth are happy.
Hi Bryan! Thank you for your review! We do have lots of staff as we are open long hours, so you may see some new faces! We value your feedback.
Fantastic experience: I had my first visit here for a cleaning, X-rays, and an overall exam — and I’m really glad I chose this clinic. The staff were friendly and made everything feel comfortable from the moment I walked in. Flavia was great — very professional, and patient. She answered all my questions and I felt really looked after the whole time. Overall, a smooth and positive first experience. I’d definitely recommend this place :)
Fantastic experience: Our family are new patient and it’s been great getting to know the Portway’s team. Aisha has been extremely helpful to accommodate our schedule. Their availability is excellent; with options to book within days compared to waiting weeks/months. Their Hygienist & Dr. Babak have provided excellent feedback to improve my oral health. Keep up the great work, Portway Dentistry Team!
Thank you kindly, Marsha!
Fantastic experience: The staff there are very nice and I had a great visit thank you Portway Dentistry
Fantastic experience: I've been a patient at this dental office and I cannot recommend them enough! From the moment you walk in, the atmosphere is incredibly welcoming and calming. Dr. Babak is fantastic – they really take the time to explain procedures and treatment options clearly, ensuring I was comfortable and informed every step of the way.The front desk staff, especially Aisha is always so friendly and helpful with scheduling and insurance questions. Highly recommend.
Fantastic experience: I'm very happy with Portway Dentistry! I hadn't had a dentist for a few years, and I was getting concerned about a loose tooth... so the Portway flyer came to my mailbox at just the right time :) The dentist assessed my tooth, took some x-rays, and made a plan of action. It was my first time experiencing a dental elevator tool, but I could tell he cared about the process and he expertly removed the tooth in less than two minutes. I expected to have some general pain the next day but there was none, and I am healing up very well with no issues. A few weeks later I had a cleaning done, and I was a bit nervous because it had been a while. Flavie did an amazing job! She took her time and was very calm making sure I wasn't experiencing any gum sensitivity pain. I had a very obvious coffee stained smile and she got my teeth so clean! And by the way, what made me choose Portway initially was their flyer. It had all the professional information I was looking for, as well as being friendly. And as a Canadian it meant something to me to see that they can provide dental care in multiple languages.
Thank you for your feedback! We appreciate you sharing your experience.
Fantastic experience: Avoiding dentists .. I recommend going to portway ! Great experience, clean respectful staff !! Always leave with my teeth feeling fresh and I’m not scared to get my teeth worked on here !! Amazing team thank you everyone !!
Thank you, Alyssa! We appreciate your feedback. Thank you for sharing!
Fantastic experience: Had a great visit no pain at all had three teeth pulled out and great people to talk
Fantastic experience: Portway Dentistry is wonderful. I just had all my teeth out today. I was told each step they were going to do before they did it. I was relaxed,no need to be nervous. They are wonderful. I will recommend them to everyone. Very happy with my service today.
Fantastic experience: I go here with my family,my 3 kids of age 5,8 and 11 have done cleaning and other work on their teeth and have never complained. We have always had good experince here. Thank you Portway Dentistry.
Thank you, Florencia! We appreciate your feedback. Thanks for sharing.
Positive experience: Dr. Babak did a great job by putting a filling in a broken back tooth, avoiding a root canal. Very happy with outcome.
Fantastic experience: Portway Dentistry helped me with an emergency dental issue on the same day I called, no delay. The staff including Aisha and Dr. Babak were exceptional, kind, friendly and professional.
Fantastic experience: Outstanding Experience with Michael at Portway Dentistry! I had a great experience with Michael at Portway Dentistry. He’s incredibly professional, approachable, and made the whole visit feel comfortable from start to finish. He took the time to explain everything clearly and made sure I felt at ease throughout the process. His attention to detail and genuine care really stood out. Highly recommend Michael!!!!
Fantastic experience: Came in for an appointment today, was welcomed at the door, Aisha at the front was super nice and welcoming! I was welcomed from Babak Nedjati, he was super helpful and great. Will be returning!
Fantastic experience: I had a great time at this dentistry! The workers here are amazing and friendly. Once I walked in I felt like I was welcomed! My teeth came back clean and white, free of plaque! My friend recommended this place to me and I am truly glad I went.
Fantastic experience: Very professional and friendly environment. The staff made me feel comfortable
Fantastic experience: Portway Dentist offered a seamless and welcoming experience from start to finish.
Thank you for your feedback, Fawn! We appreciate you sharing.
Fantastic experience: I really recommend this dentistry, Aisha helped me with all the documentation and made sure all the things were taken care of for me. And for the dr. shivaz sharma, I have no words for him. He was so helpful and genuinely made sure that I was fine and was informed about everything during my procedure.
This is so nice to hear, thank you for your feedback!
Fantastic experience: Went for a check up/clean up, very good job and very friendly, Lidija and Dr Babak were great
Thanks, Harvir! Much appreciated
Fantastic experience: I've been attending this clinic for 5yrs and I don't have any complaints. The staff from the receptionists to hygienists to the doctors, they're all so amazing and patient. My kids ENJOY coming to the office. I had Michael the evening of 12Sep2025 and he was very patient! He took time to provide education as well. Thank you very much for all that you do!
Thank you kindly! We appreciate you sharing your experience!
Fantastic experience: kind employees and high level of professionalism. i always leave satisfied when i come to portway dentistry, 10/10 every time!
So nice to hear, Mahalia! Thank you for your kind words.
Fantastic experience: It was my very first visit to Portway Dentistry yesterday….I was little nervous about it but I am glad to share that the receptionist was very helpful & welcoming. She assisted me do paperwork and most importantly appointments were on time not a wastage of even single second. I was there with my kids…..Dentist was very professional…He managed the kids like a kid ( in a jolly witty manner) . Also , I want to acknowledge the work of Flowia ( I might spell her name wrong) …..She did the X-Ray & cleaning of my teeth….very professional….My kids enjoyed the cleaning by Flawia too……5 star to this dentistry.
Thank you for sharing your experience, Ramandip! We really appreciate it.
Fantastic experience: Very kind and helpful with insight on my oral health’s
Thank you for your feedback, Nathan! Much appreciated.
Fantastic experience: Had cleaning and examination done with Michael, very reassuring and informative, great care. Amazing service
Thanks, Ahmed! We appreciate you sharing.
Positive experience: Been going here since 2017, haven't had any issues. Even had dental implants from a work place injury. Prompt and friendly services. Also they always remind clients of appointments . 4 outta 5.
Thanks, Josh! We appreciate you sharing.
Fantastic experience: I had an appointment yesterday at Portway dentistry. They were so accommodating and very friendly. I was a nervous wreck when I went in but that soon changed. The dentist that looked after me put me at ease and was so gentle. I didn’t feel a thing, no pain. I highly recommend going here to have your teeth looked after.
Thank you for your feedback, Audrey. Thanks for sharing!
Fantastic experience: Michael was my hygienist today and it was a pain free experience. He was very gentle and was very pleasant to work with. The staff were all very nice.
Thanks, Nina! Much appreciated.
Fantastic experience: Visited Portway Dentistry today with my son and was really impressed by the friendliness and professionalism displayed by everyone there .Thank you Portway.
Fantastic experience: I had an amazing experience with Hygienist Dr. Michael he was so kind and didn’t hurt my teeth one bit during my cleaning. Highly recommend this place guys.
Fantastic experience: Had an amazing experience with Dr. Shivaz. Very knowledgeable. Amazing receptionist. Had very pleasant experience today.
Negative experience: Not a good experience the staff knew about my issues and I was very anxious and felt very disrespected plus it could of been cleaner.
Hi Janice,
Thank you for your feedback. We are sorry to see you were not satisfied with your visit to us as a new patient. Your needs were made clear to us upon booking and our staff very respectfully accommodated those needs. We do apologize that we were unable to complete your visit due to the power outage in the area. If you wish to discuss your experience further, please contact our office manager.
Fantastic experience: Quick, friendly, competence. Everyone knows their job and gets you in and out as hassle free as possible.
Thank you for your feedback, we appreciate you sharing!
Fantastic experience: What a great expiration. Both Dr. Solanki and Mykel were very polite and informative. As someone who is normally uncomfortable with a dentist, I appreciate their professionalism and patience. Brittany ♡
Thank you Dan!
We appreciate you sharing your experience with others.
Fantastic experience: Have always had a great experience here. They are also very good with my children. They make it a stress free visit everytime.
Glad to hear, Miranda! Thanks for sharing.
Fantastic experience: I visited portway dentistry for the first and i must say I was very happy with the service. Dr Babak and the hygienist Lidija both were amazing and made me feel so comfortable. Lidija were amazing and super professional I highly recommend her. The front desk reception were amazing as well. Really happy and I highly recommend portway dentistry for all your dental work.
Thank you for sharing your experience! We appreciate your kind words.
Fantastic experience: It was a wonderful experience with good and encouraging Doctors and staffs. It had a wonderful environment for my kids.whenever we have a dental problem we will make sure that we come to Portway Dentistry
Thank you for sharing, Abaan! We appreciate the feedback.
Fantastic experience: Such an awesome experience! Aisha at the front desk was super sweet and welcoming — she made check-in quick and easy and had such a positive vibe. Emily was the one who worked on my teeth and she was amazing! So gentle, thorough, and really made me feel at ease during the whole appointment and she is very nice. You can tell she knows her stuff and genuinely cares. Both of them made the visit way better than I expected. Definitely a 5-star team!
Nice to hear! Thanks for sharing, Muhammad!
Fantastic experience: I had an excellent experience with Dr. Babak and his team! Dr. Babak is incredibly knowledgeable, gentle, and takes the time to explain everything clearly, which really put me at ease. A big shoutout to Aisha at the front desk — she’s so welcoming, professional, and always on top of scheduling and follow-ups. The entire process was smooth and stress-free. Highly recommend them for anyone looking for Dental Care.
Thank you, Vinita. We appreciate your feedback! Thanks for sharing.
Fantastic experience: I visited Portway Dentistry today with my son and had a great experience. The hygienist and doctor were both excellent – very professional, gentle, and kind. They took their time with the cleaning and explained everything clearly, which made my son feel comfortable. I truly appreciate the care they provided and would highly recommend Portway Dentistry to other families!
Thank you! We appreciate your feedback very much.
Fantastic experience: Experienced professionals. I had a 10/10 service from the receptionist to the dentists. I highly recommend ☺️
We appreciate your feedback! Thank you.
Fantastic experience: I had filling done on Saturday by Dr. Soamki he did a great job and he also went in to detail and explained the procedure highly recommend
Nice to hear, Steven. Thanks for your review.
Fantastic experience: I had a very good time and all the staff were very patient and nice. Great experience and I recommend a lot !!
Fantastic experience: Awsome. Was my first appointment today and they seem pretty good and all of their equipment are up to date and kept very clean. Also, their dental hygienist is the best I’ve ever had.
Fantastic experience: I Just had my first visit to Portway Dental. It was an excellent visit. I was switching Dentist who wanted to charge me extra above what the Government would pay. I've been retired for 7 years without dental insurance. The staff was very friendly and helpful. The Hygienist Flavia was kind and thorough as we did exray's and cleaning. The receptionist Nichole was very helpful with the questions I had. I was very pleased with my appointment. Would and will recommend PORTWAY Dentistry to my friends!
Fantastic experience: The front desk staff were very polite and the service was prompt. The hygienist was very skilled and caring (Her years of experience was quite evident). Love the service!!!!
Thank you for sharing your feedback! We appreciate it very much.
Fantastic experience: I love this place, the customer service and staff are wonderful. Flavia is a great doctor. I am very pleased with her service.
Thank you, Shamis. We will be sure to share your kind words with Flavia, our dental hygienist. We appreciate you taking the time to share your experience.
Fantastic experience: Very cooperative staff, Dr.Solanki gave a good plan for my kids treatment explain everything. Nice experience!
Thank you, Mustafan! We appreciate this very much.
Fantastic experience: Been coming here for a few years now. Aisha at the front desk is very welcoming and friendly. Dr solanki did some work on my teeth and made it a very comfortable and relaxing experience ensuring I was comfortable through out. I wish I knew my hygienist name I had today because she was awsome!!!
Thanks for sharing, Jacob!!
Fantastic experience: Went in for a root canal and the entire staff was excellent. Aisha and Dr. solomki were amazing. The Dr. explained the entire procedure beforehand and made me feel at ease,
We are pleased to read this review, Mark! Thank you for sharing your experience.
Fantastic experience: Very nice staff! Flavia did a wonderful job cleaning my teeth, and Aisher was very attentive.
Thank you for sharing, Anderson. We appreciate the positive feedback!
Fantastic experience: Lidia is an excellent hygienist and everyone who works there is extremely friendly and professional. Nichole has jumped through hoops for me. I would definitely recommend this dental office.
So nice to hear, Peter. Thanks for sharing!
Fantastic experience: Staff are very nice and do excellent work. I just came from another appointment for an exam of my teeth. It was explained well as they worked. No complaints from me at all.
Great to hear, Hazel! We appreciate the feedback.
Fantastic experience: Excellent patient care, including friendly and professional staff, thorough and informative dentists, and a comfortable environment Aisha was very cooperative and supportive
Fantastic experience: Friendly and professional staff. Emily made sure I was relaxed and comfortable. She did an amazing job at cleaning my teeth as well.
Fantastic experience: We just switched dentists and I'm glad we did. They were patient and kind with my nervous 7 year old. They took their time and told her step by step. She left there more confident and said she's not nervous about going back. Staff were friendly and helpful. Highly recommend Portway!
Fantastic experience: Great dental office. I had a great experience with Lidija, she did a gentle and thorough job!
Fantastic experience: I was in for a cleaning. She was extremely pleasant and thorough. Paying attention to my sensitive teeth when cleaning. Good job!
Fantastic experience: I have been coming to Portway for many years, I have had dental for our family, braces for our 3 children and wisdom teeth pulled for 2 children. A huge thank you to Nicole and Danielle for all their hard work. These girls always make me feel welcome and comfortable.
Fantastic experience: I had an excellent experience at Portway Dentistry for my daughter’s teeth treatment . Aisha, the front desk attendant, was welcoming , very polite and her service is excellent . The treatment was gentle and well done. The whole team made my visit comfortable. Highly recommend this clinic for their outstanding service and care!
Fantastic experience: I would like to appreciate Aisha on behalf of my whole family, she is very friendly and welcoming.
Fantastic experience: My kids and I have been going here for years now, they are very accommodating. My kids love the staff, especially Nichole. They always go above and beyond. Thank you!
Negative experience: If I could give them a 0 stay review I would. Do not waste your money or benefits with them. You never get the same dentist. The dentists are never on the same page when it comes to your teeth. I had one tell me I need a root canal on one visit,then next visit another dentist tells me I need 2 root canals. They both butchered my bite plate so that I couldn't drink any cold drinks for almost a year without a straw. When I went back for them to fix it, they charged my insurance company for their screw up plus even though I was a current client they decided they charged the insurance company a new client fee. You know because I hadn't been there for 3 years so why not. Save your money/benefits, don't go here. They used to be great 5-6 years ago but now they don't care about you, they just care about milking you and your insurance company for all that they can. Your teeth and anxiety will thank you!! Trust me
Hi Chantalle,
Our office manager will reach out to you to get some further clarification on your experience at our office. The details in this review do not coincide with your record. Please keep in mind that we are open from 9:30am and 8:00pm, plus weekends, so we do need more than one Dentist to take care of our patients. We appreciate all feedback and look forward to the opportunity to resolve this matter with you.
Fantastic experience: I took my dad here about a week ago, and everyone was very kind. The receptionist was very helpful, and so was the team in general. You can get an appointment very quickly. Overall, my dads experience was excellent.
Positive experience: Friendly staff, and nice and clean and gentle dentist,he was very helpful and answered my question and we have made a plan for the stuff I need done. Thank you definitely come and see them
Fantastic experience: I experience serious anxiety just thinking about a dental visit and I’ve had nitrous for all dental visits, including cleanings for many, many years. I was searching for a new dental office & discovered Portway. After reading the many positive reviews that highlighted the gentleness of the hygienists & calling & speaking with the receptionist, who also reiterated how gentle the procedure would be, I decided to take a chance on cleaning with no nitrous. Flavia was my assigned hygienist & she was absolutely amazing!! Flavia has a very calm manner, she explained each step of the process & was extremely gentle, not only was I relaxed during the procedure, but almost enjoyed it! Thank you Flavia!!
Thank you, Lynn! We appreciate your feedback. Thanks for sharing your experience.
Fantastic experience: My daughter has had a wonderful experience regarding her braces. Staff is always prompt and friendly, professional and they made her feel at ease. She’s just 2 months away from getting them off and we’re looking forward to seeing her beautiful smile!
Fantastic experience: Extremely prompt, focused, and streamlined approach from the administration right through to the procedure itself and the next steps/plan and guidelines moving forward. Professional foremost, yet also comfortable environment with a respectful, helpful, and noticeably caring team. Reasonable, understanding and respectfully generous in providing cost relief to those who are not equipped with adequate coverage and /or benefits. Truly and highly recommend!
Thank you for sharing! We appreciate your feedback.
Fantastic experience: Had my 8 year old to be treate. Portway Dentistry was so welcoming to her. very happy with the service provided. Comfort for my child. Aisha attended us and was very friendly and patient to my daughter. Highly recommend.
Fantastic experience: We had an emergency appointment and this office was bright, accommodating, compassionate, and quick! We got scheduled for an extraction within 24 hours and felt truly cared for. Highly recommend, especially for emergency care.
Thank you for sharing your experience, Emma! We appreciate the feedback.
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