Citigate Dental Barrhaven

4285 Strandherd Dr Unit 12, K2J 6E5, Kanata

Barrhaven dentist Dr. Razia Arora and her team are proud to serve Barrhaven and other Ottawa communities with dental care for the entire family.
Our comprehensive dental treatments are designed to keep our patients’ smiles healthy and happy. From teeth cleaning, Emergency Dental Care and teeth whitening, Root Canal treatment, Crowns, affordable Invisalign, affordable Implants , Wisdom teeth Extractions,Citigate Dental is a one stop shop for all of your family dental care. We also offer oral sedation as well as Nitrous gas to anxious/ nervous patients.

Opening hours

  • sunday: (closed)
  • monday: (closed)
  • tuesday: 10h-19h
  • wednesday: 10h-19h
  • thursday: 10h-17h
  • friday: 9h-15:30
  • saturday: 9h-16h

Photos of Citigate Dental Barrhaven

Citigate Dental Barrhaven

Our comment from Best Dentists Club about Citigate Dental Barrhaven:

A welcoming environment for the whole family

Citigate Dental Barrhaven has established itself as a highly regarded practice in the community, praised for its warm, family-oriented atmosphere. Patients frequently highlight the clinic's ability to make both adults and children feel at ease, with many noting that their kids actually look forward to their visits. The team is commended for treating patients with genuine kindness and patience, creating a supportive environment that helps alleviate the anxiety often associated with dental care.

Expert care with a focus on comfort

The dental team, led by experienced professionals such as Dr. Razia Arora, Dr. Kamaldeep Aulakh, and Dr. Avneet Dhaliwal, is consistently recognized for their clinical expertise and gentle approach. Reviews emphasize the doctors' thoroughness in explaining treatment options and their dedication to patient well-being, often prioritizing the preservation of natural teeth. Patients report high satisfaction with various procedures, including complex extractions, root canals, and aesthetic treatments, noting that pain management and comfort are central to their care philosophy.

Modern amenities and patient-centric technology

The clinic distinguishes itself with state-of-the-art facilities designed to enhance the patient experience. Many reviews mention the unique feature of ceiling-mounted TVs allowing patients to watch Netflix or other entertainment during procedures, which helps distract and relax nervous patients. Additional touches, such as wireless headphones for music, complimentary beverages, and a clean, modern layout, contribute to a premium and comfortable clinical environment.

Comprehensive services and convenient scheduling

Citigate Dental offers a wide range of dental services under one roof, including general dentistry, orthodontics (such as Invisalign), cosmetic bonding, and emergency care. The clinic is appreciated for its flexibility and accessibility, offering extended hours including evenings and Saturdays to accommodate busy schedules. Patients also value the efficient administrative support, including direct billing to insurance and helpful guidance on coverage, ensuring a seamless and transparent financial experience.

Services and Treatments

Dental Cleaning
Dental Emergencies
Teeth Whitening

Citigate Dental Barrhaven: Reviews

4.7/5 (200 Reviews)
Matthew Chiang Published on Google 3 months ago

Fantastic experience: Love this clinic as I can book and schedule my cleanings via text ! Hygeniest Ashley is top notch!

John Beach Published on Google 3 months ago

Fantastic experience: Awesome customer service and care. They really care about your health! Always enjoy my experience there. Friendly staff and very professional. I highly recommend this place, I experienced several dentist in my years but this place is 100 % a notch above the rest. Love this place and really trust them for my dental needs. They truly care about your dental health.

Scott Towaij Published on Google 3 months ago

Fantastic experience: I have extreme fear of dentists but I feel safe at Citigate Dental. Even something as simple as getting my teeth cleaned causes me huge anxiety but I am able to relax at Citigate. I would highly recommend them!

Julio Rodriguez Published on Google 4 months ago

Fantastic experience: Great experience at Citigate Dental Care! Friendly staff, clean clinic, and hands down the best hygienists in town. Always professional and caring. Highly recommend.

Yousif H Published on Google 4 months ago

Fantastic experience: Amazing experience at Citygate Dental! Friendly, helpful, and professional staff. Great hygienist and an outstanding, knowledgeable, caring and professional dentist. My sincere thank you for the excellent care!

Jonny Dalgleish Published on Google 4 months ago

Fantastic experience: Always feared going to the dentist - but the team at Citigate Dental were the best.

Meara Belanger Published on Google 4 months ago

Fantastic experience: These docs are extremely professional and helpful. I sought a second opinion from them after my previous dentist was dismissive of my concerns about a possible infection. Citigate confirmed the infection, which was very validating after a year of struggling with swelling and tooth pain. They immediately referred me to a specialist and prescribed antibiotics in the interim. Receptionists were polite and professional and my experience with the doctor here was great. I will definitely return for future dental treatment!

Sameer Kanajia Published on Google 4 months ago

Fantastic experience: Such a great service by them. Thnx

Kevin White Published on Google 4 months ago

Fantastic experience: Excellent service I wasn’t expecting the service they gave me

Meena Menon Published on Google 5 months ago

Fantastic experience: I would wholeheartedly recommend this dental clinic for its professionalism, excellent patient care. I went for a tooth extraction and had booked the appointment. At the clinic, the dentist recommended that I keep the tooth as it was not essential to do it and explained all my options clearly. Patient care was foremost with the clinic and they were very friendly and understanding of my situation.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Thanks Meena. "Patient first" is the value we live everyday.

Lorraine Higgins Published on Google 5 months ago

Fantastic experience: Having been in the dental field for close to 40 years, I chose this office based on reviews and wasn’t disappointed. They were extremely accommodating and professional . I highly recommend them.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Hi Lorraine, thanks for putting your faith in us by choosing us as your dental care provider , for your glowing 5 star review and recommendation.

Sahil Bhandari - Net at Work Published on Google 5 months ago

Fantastic experience: Staff is wonderful! This is the best dentist in barrhaven period

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Thanks Sahil for your glowing review. We promise to keep on working hard to ensure that you always feel that Citigate Dental is the best dentist office in Barrhaven.

Ashley I Published on Google 5 months ago

Fantastic experience: They always do a great job of making me feel comfortable because I'm a big baby at the dentist haha

Abdul Wasi Ahmadi Published on Google 5 months ago

Fantastic experience: It was my first visit and front desk helped me a-lot specially Mehak helped me booking my next appt. According to my availability. All the staff is kind and welcoming.

Drish Published on Google 6 months ago

Fantastic experience: Had a great experience at the office! Everyone there is super friendly. I was booked with Dr. Ragini and my hygienist Ausamar, and they both made sure my appointment went smoothly and comfortably. Mehak at the front desk was extremely helpful, and thank you to Gagan for assisting with my gum assessment. I would highly recommend this place!

Farah Mutahhara Misti Published on Google 6 months ago

Fantastic experience: As usual exceptional friendly service. I love my hygienist and with all my questions she is always so happy to answer them and always making sure during the procedure if i am alright.

Martha Published on Google 7 months ago

Negative experience: Not a great customer service experience. The receptionist, Julie, was very rude and unhelpful. She was not willing to provide information in a polite or professional manner, which made the visit quite unpleasant.

Zhang Ian Published on Google 7 months ago

Fantastic experience: Visited for teeth cleaning. Ashely is as good as always. She cleaned my crown very carefully, she is very professional. Thanks so much. Highly recommended the hygienist Ashely.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Thanks Zhang. Ashley is an amazing hygienist. All of her patients love her.

Jennifer Marcellus Published on Google 8 months ago

Fantastic experience: I always have a great experience at CitiGate Dental. I’m always seen on time and the atmosphere is so bright and friendly. Ashley is an amazing hygienist. She is thorough yet gentle. I never leave with a sore mouth or gums as I have at past dental offices. I really feel well taken care of every visit. My 5 year old loves to go too! After my last visit, and told her that Ashley says hi, she was beaming and wanted to know when she would get to go next ☺️

Salima Hitmi Published on Google 8 months ago

Fantastic experience: I've been a patient over a year at citigate dental,Doctor Aurora is professional and knowledgeable. The staff are helpful and accommodating i really recommend them I've never been disappointed!!

Carina Casipe Published on Google 9 months ago

Fantastic experience: I've been a patient at Citigate Dental for over 5 years now, and even after moving out of the city, my kids and I still choose to come back because of how flexible and accommodating they are. Dr. Arora has always been wonderful—kind, professional, and truly caring. She helped fix the gap in my teeth and recommended Invisalign, which made a big difference for me. Although I hadn’t seen her for about two years while she was working at the Carleton location, I saw her again recently and was so touched that she still remembered me and asked about my family. It really shows how much she cares about her patients on a personal level. The entire team at Citigate Dental is fantastic. The dental hygienists are kind and gentle, and their service has never disappointed me. I truly recommend this clinic to anyone looking for a dental office that combines professionalism with genuine care.

Ayushi Chauhan Published on Google 9 months ago

Fantastic experience: “Amazing experience at this dental clinic! The staff is incredibly friendly and professional, making every visit comfortable. The doctor is kind, skilled, and truly cares about patients. Highly recommend!”

Mehak Jain Published on Google 10 months ago

Fantastic experience: I had a great experience at this dental office! Everyone was friendly and professional—from the receptionist to the hygienist to the dentist. They made me feel comfortable and well taken care of throughout the entire visit. Highly recommend!

Lee Berthiaume Published on Google 10 months ago

Fantastic experience: Great service & friendly staff. Strongly recommended. We are happy to have found them when we moved to Barrhaven.

sudhakar kesani Published on Google 10 months ago

Fantastic experience: I recently visited Citigate Dental Barrhaven to have a cavity filling re-done, which was originally done poorly by another dental hospital. From the very beginning, the team at Citigate Dental was professional, transparent, and incredibly caring. Dr. Kamal carefully examined the failed filling and explained why it wasn’t done properly in the first place. The re-treatment process was smooth, pain-free, and handled with great attention to detail. The discomfort I had been experiencing for weeks after the previous filling is now completely gone — I finally feel normal again. Thanks alot to Dr.Kamal This experience was a complete turnaround from my earlier visit elsewhere. I truly appreciate the expertise, honesty, and genuine care shown here. Highly recommend Citigate Dental to anyone looking for quality dental work done right the first time!

Ratra Kewal Singh Published on Google 11 months ago

Fantastic experience: I easily got appointment of dental cleaning for me and my wife few days back.When visited the clinic,we were warmly welcomed at the Counter by the attending team.Aura of the place is absolutely superb.We were treated by RDH Ramneek who made me comfortable by tuning to my favourite music.She took pics of my teeth which were meant for ' Before and after' use for my satisfaction. Dr R. Arora and other team members are also very caring and responsive.After the full cleaning job, Ramneek explained me the current condition of few cavities and gave tips for ideal oral health. When I saw the perceptible change in my smile through pics,I felt surprised..There is no pain or any other complication till date. I strongly recommend Citigate Dental. God bless Dr Arora and her competent team

Gurparteek Singh Published on Google 11 months ago

Fantastic experience: Couldn’t ask for a better experience. The whole place is full of warm, welcoming and enthusiastic people!. Me and my Dad Had our teeth cleaned by one of the finest Dental Hygenists in the area. I really loved how my Hygenist, Ramneek took before and after pictures to show the difference along side the X-rays. I was also educated about my oral health as well as the preventative measures I should be taking which is hardly a case nowdays. They just want you In and Out of their place asap. Met with the Dentist, Dr. Arora who is super professional in what She does but at the same time, very big on Patient Oriented approach. I highly recomend anyone who is looking to get their dental work done of any kind. Thanks Ramneek

Thoba Nguyen Published on Google 11 months ago

Negative experience: We’ve been patients at Citygate Dental for over four years. Unfortunately, during this time, we’ve noticed a steady decline in the quality and consistency of their service. One of our biggest concerns is the lack of accountability and professionalism. While the clinic has a strict policy of charging patients who cancel or miss appointments without 24 hours’ notice, they do not seem to hold themselves to the same standard. I recently had an appointment that was confirmed well in advance, only to have it canceled by the clinic less than 30 minutes before the scheduled time—without any meaningful explanation or apology. In a more recent visit, I went in for a scheduled filling. However, instead of addressing the intended issue, a substitute dentist worked on entirely different teeth without informing me. I was then told I would need to book yet another appointment to have the actual filling done. This level of miscommunication and lack of transparency is very disappointing. Overall, it increasingly feels like this clinic prioritizes profit over genuine patient care. Given our experiences, we have decided to start looking for another dental provider—one that treats their patients with the respect, care, and professionalism they deserve.

Debra Scott Published on Google 11 months ago

Fantastic experience: The front desk staff is very polite and efficient. Dealing with Mehak is a pleasure. My hygienist Drishya was so kind. She did the best, most thorough cleaning l have had in years.

Oluseyi Adegbulugbe Published on Google 1 year ago

Fantastic experience: Extremely warm reception. Growing up, dental visits really scared me, but with Citigate Dental, the reverse is the case for my kids! They enjoy the service, especially the treasure chest . The tooth extraction went fast and well with no complications. Thanks!

Daniel Kapaya Published on Google 1 year ago

Fantastic experience: I have been going to Citigate Dental for at least 7 years. Amazing location. My visits have always been wonderful. Appointments always on schedule (even on Saturdays), the office staff are always pleasant, the dental hygienists super professional and the dentists take the time to thoroughly explain their examination and patiently answer any questions. I strongly recommend you check out Citigate Dental if you are looking for a Dental office that puts the patient first.

Emilie Kalulambi Published on Google 1 year ago

Fantastic experience: I’ve been coming to this dentist since I was younger, and I’ve always had a good experience. I recently went in for a filling, and everything went really smoothly. The office has a cozy but slightly modern feel, which makes it super comfortable to be in. The staff are always so friendly and welcoming, especially my dentist Dr. Razia Arora, they always make me feel at ease. I definitely trust them with my dental care and would recommend this place to my friends and family without a doubt.

Jacobb Published on Google 1 year ago

Fantastic experience: Super friendly staff every accommodating and understanding wants to make your experience very pleasant and positive they will even work with you to call your insurance to see how much they will cover

Richard Abakah-Akumah Published on Google 1 year ago

Fantastic experience: Very excellent services. The staff are very professional and welcoming. Would recommend this facility to anyone needing a dental care

Chris Valdivia Published on Google 1 year ago

Fantastic experience: Very good service, they are professional and emphatic. Let's just say that going to the dentist isn't a very pleasant experience, but they make it feel easier

Nabil El Alami Published on Google 1 year ago

Fantastic experience: Great service, pleasant and professional staff. Thank you, I will strongly recommend you to family and friends.

Joy Nandi Published on Google 1 year ago

Fantastic experience: Dr. Razia Arora is the best dentist I have met and a great human being. The service at Citigate Dental is excellent. I highly recommend it.

Jhansi V Published on Google 1 year ago

Fantastic experience: Team is very professional, supportive responsive. I was there for cleaning and teeth extraction everything went very smooth. Definitely recommend for someone looking for dental services.

Carla O'Connor Published on Google 1 year ago

Fantastic experience: Brought my daughter there and each time the staff was nothing but kind and cheerful. They checked-in with her often during the procedures, they also let her pick a toy not only for herself but her little siblings. I would recommend, overall a great experience.

Ken Hayward Published on Google 1 year ago

Fantastic experience: New patients at this office. We agree with other positive comments. This review focus is on accessibility for a client confined to a large manual wheelchair. This office is fantastic. Door opener buttons are well placed and obvious. No surface ridges after curb cutout. Doors are wide. Washroom has lots of space and grab bars, and an alarm button. Interior halls are wide enough. Exam rooms are bigger than most. The staff help with the transfer between wheelchair and exam chair. (No mechanical lift.)

Simran Mehrotra Published on Google 1 year ago

Fantastic experience: I recently had an in-office teeth whitening session at Citigate dental and it was AMAZING! I had SO MANY questions to begin with, but the admin staff patiently answered all my concerns without making me feel like a nag. I was a little apprehensive at first, with all the dental anxiety in the world, but Ashley and the hygiene team made me feel at ease throughout! They were thorough, gentle and friendly. Rosalyn kept me informed about the time left for the lights to be switched every now and then. Instructions were clear, both during and after. I had some sensitivity after the procedure, as is normal, but Dr. Kamal advised me how to best tackle it hassle free. All in all, an awesome experience with these amazing people. 10/10 would recommend!

Nicole Gough Published on Google 1 year ago

Fantastic experience: Great customer service. Friendly staff. Knowledgeable about insurance and billing. Very through. Can quickly accommodate appointments.

Louise Crichton Published on Google 1 year ago

Fantastic experience: The hygienist was very nice and gentle during my teeth cleaning. The team are very courteous.

Awa Diouf Published on Google 1 year ago

Fantastic experience: I found this clinic while in pain due to my wisdom teeth. The dentist was very helpful and knowledgeable. I got all 4 removed without issue. Thanks a lot!

Taras Klymyshyn Published on Google 1 year ago

Fantastic experience: Excellent staff, fantastic dental hygienist service. Professional front desk staff and alerts and reminders system to make sure you’re not missing your appointment, greatly recommend! They took great care of our family teeth for the last 5 years. Fife starts.

Vicki Fleming Published on Google 1 year ago

Fantastic experience: First appointment at this dental office. Staff were very nice. Dentist was very informative in explaining what services I needed. I will be changing to this office as it is close to my home and excellent service & care.

Nancy Reader Published on Google 1 year ago

Fantastic experience: Dr. Arora was able to get me in on a dental emergency and I greatly appreciate her care and advice. Her admin staff is also so nice and helpful!

Ramneek Ratra Published on Google 1 year ago

Fantastic experience: Citigate is my Principal Dental Office and I love getting my cleanings done here. I have had checkups done by Dr. Kamal in the past, and she made sure she catered to all my dental needs. The front end is very knowledgable, accomodating and very thorough with their intake process. All in all, I always leave happy and content after my appointments.

Mary Ann Conlon Published on Google 1 year ago

Fantastic experience: As a patient with misaligned teeth many problems can arise. Dr. R. Arora is careful in her exams and carefully explains and addresses any problems. She is very professional, communicates very well and this dental office is equipped with state of the art tools.

Gamlastan Se Published on Google 1 year ago

Fantastic experience: Ashley is a great dental hygiene technician. She is very patient, and professional. She cleaned my tooth crown during my visit which is a stubborn one.Thanks so much! Zhang

Dr. Gagandeep Kaur Published on Google 1 year ago

Fantastic experience: The office is clean , well organized with pleasant ambiance. The hygienist Ashley explained each step of cleaning process very patiently. She made sure that I wasn’t experiencing any pain throughout the procedure. Highly recommended

Chrismar Gittens Published on Google 1 year ago

Positive experience: The team at Citigate Dental is truly exceptional. They are warm, professional, and very clear when explaining patient profiles. The clinic is properly maintained, from the entrance to the washrooms and patient cubicles. It's evident that the team takes great pride in both their work and their professional environment. Pricing is fairly standard, and billing through insurance is usually seamless. However, I recommend confirming the cost of your treatment after receiving the estimate and reviewing it with your doctor. I didn't do this and ended up paying $6,000 based on an estimate for only 12 Invisalign trays for my daughter, which lasted 2.5 months; despite her treatment being projected to last 8 months. The doctor did not review her profile with me post-estimate. While I trusted that due diligence would be done on my behalf, it’s important to ensure all estimates are verified before proceeding. This is the sole reason for my 4-star rating instead of 5. Overall, I highly recommend Citigate Dental.

Mitra farokhpour Published on Google 2 years ago

Fantastic experience: Today, I visited the Citigate Dental Clinic to have two of my teeth filled. I just wanted to express my appreciation for your exceptional service and support. Special thanks to Dr. Kamaldeep Aulakh and her assistant Neda. My treatment was very successful, and I am extremely satisfied with the results. The professionalism and care provided made the entire experience comfortable and stress-free. I highly recommend this clinic to anyone in need of dental care.

Maria Kenny Published on Google 2 years ago

Fantastic experience: I was very impressed with the care I received right from the first day I walked in for my assessment to having a tooth extracted. I am not a fan of the freezing but it was a piece of cake. The administration team were very friendly and welcoming. Thank you very much for a great experience.

Amanpreet Kaur Published on Google 2 years ago

Fantastic experience: Kamal is an amazing dentist. Appointment scheduling is pretty easy, simple and quick. Highly recommend!!

Jason B Published on Google 2 years ago

Fantastic experience: The place is nice and clean. The staff are very friendly and very easy going. The staff are great on reminding me about my appointments.

Jonathan Kaciunga Published on Google 2 years ago

Fantastic experience: Great experience. I needed an asap tooth removal for a cavity I had let rot for a while. Dr Kamaldeep Aulakh was so friendly and informative. Not only that but she was very careful to me, making sure I felt so pain, really gentle on the process and everything went smoothly. You can really tell that she knows what she is doing. Love it. I haven’t gone to the dentist much in my life but this is a new start and I think this is my place for now on. Highly recommend.

Prabhpreet Sandhu Published on Google 2 years ago

Fantastic experience: I had a great experience at Citigate Dental. It was my first visit. They did my new patient checkup and x-rays. Doctor and hygenist answered my questions with all the patience. Girls sitting at the front desk explained me insurance deductions. It was clear and transparent communication. I felt really good visiting them.

janice Berti-Gaibie Published on Google 2 years ago

Fantastic experience: Very nice,professional and caring. Lovely office. Visiting from the States had dental emergency and took care of me right away. Very caring Dr. and staff.

Ravi Saraswat Published on Google 2 years ago

Fantastic experience: I recently visited citigate Dental Clinic and had an outstanding experience. The staff was very friendly, the facility was clean, and the dentist was extremely knowledgeable. Dr. Kamal took the time to explain procedures and made me feel comfortable throughout. I highly recommend this clinic for top-notch dental care. 5 stars!

Heather MC Published on Google 2 years ago

Fantastic experience: We had a dental emergency lunchtime on a Sat. Called the office and they squeezed my daughter in at 3pm. Kind, helpful, professional.

Cindy Luong Published on Google 2 years ago

Fantastic experience: Always pleased with the superb service here. They are very accommodating and knowledgeable, providing excellent service. The team also has great bedside manners, so I am always comfortable when getting work done. Thanks team!

Davide Galli Published on Google 2 years ago

Fantastic experience: I had an emergency during a tourist trip to Canada (I'm Italian). I stopped by searching on Google, I easily found the place with ample parking in front. I asked at the reception and the staff, with a lot of intelligence and understanding, managed to make an appointment for me after less than 2 hours. I was examined very carefully, with immediate x-rays and a very useful diagnosis and related solution. I also have to thank everyone for their patience with my limited English, because they made sure to understand me and make me understand everything. Great professionals and above all great people.

Nomso Esenwa Published on Google 2 years ago

Fantastic experience: Awesome services. I received prompt attention as I was having severe toothache. From the reception to the dentist, they were all nice and polite. I recommend this place to anyone requiring dental services.

Sandra Hollington Published on Google 2 years ago

Fantastic experience: I have always received excellent, professional and friendly treatment at Citigate Dental. Ashley, my dental hygienist, is the best! Thanks you!

kathleen quilty Published on Google 2 years ago

Fantastic experience: Very professional, attentive and compassionate staff. Amazing follow-up - to make sure you are feeling okay and everything is good after dental surgery. I would not go anywhere else. 5 Stars!

Carolyn Burke Published on Google 2 years ago

Fantastic experience: The patient service was excellent! The staff were all very professional and very personable. The office was very clean and various options were offered for sanitization.

Ritika Malik Published on Google 2 years ago

Fantastic experience: Citigate Dental has the best dental service in Ottawa hands down. Dr. Razia and her team provided exceptional service. The amalgamation of new tech and equipments makes this the best dental clinic.

Amandeep Kaur Chahal Published on Google 2 years ago

Fantastic experience: Dr Razia is the best. Kind, professional, try to save your every inch of teeth. Always tries to minimize the cost of treatment. Explain everything in detail. Thanks a lot.

Nicholas Beach Published on Google 2 years ago

Fantastic experience: Fantastic and expert service; the front office staff is congenial and accommodating, the hygienists are candid and thorough, and the dentists are dedicated to providing the best possible dental care.

Sanjit Kaur Published on Google 2 years ago

Positive experience: Great service, good follow up. Amazingly professional, gentle dental hygienist! Just don’t like the open plan supposedly modern looking dental cubicle set up with No privacy when you’re sitting with your mouth open and everyone passing by listening to your conversations! Bring back the pandemic curtains if you must!

Syed Abrar Ahmed Published on Google 2 years ago

Fantastic experience: It's clean, friendly, efficient and above all, caring The staff and dentist make me feel at ease. Even during covid they have been very helpful and cooperative.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Thanks Syed for your kind and encouraging words.

NOG G Published on Google 2 years ago

Positive experience: Courteous and friendly staff, They make my 6 years old boy love to go to the dentist. Good services too.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Thanks. It is great to hear that your 6 year old love coming to us.

Parul Chouhan Published on Google 2 years ago

Fantastic experience: Just a great experience overall. Dr. Arora was very calm, professional and very experienced dentist. She was explaining all the issues in detail with great solution. This is our must go clinic moving forward.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Thanks Parul. It is great to have patients like you.

Pascal St-pierre Published on Google 2 years ago

Fantastic experience: Very nice staff. They take good care of you. I had a good experience. I will go back for sure. I recommend this place.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Hi Pascal, thanks for taking out time to write a 5 star review. We certainly look forward to serve you. Also, thanks for recommending us.

Elizabeth Rand Published on Google 2 years ago

Fantastic experience: Everyone was so lovely. I had an emergency situation which was dealt with efficiently and with much care. The doctor explained everything thoroughly and understood my concerns. I highly recommend this clinic.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

Hi Elizabeth, we are glad that we were able to take care of your emergency. Thanks for your 5 stars and recommendations.

Lukas Tolley Published on Google 2 years ago

Positive experience: Making an appointment, filling out new patient forms, and getting up to speed on dental history were simple. Dentist was clear in explaining the procedure, aftercare, and other options for treatment. However, despite advertising their use of nitrous oxide for nervous patients, the dentist seemed taken aback and a little confused by my request to use it for an extraction. The prep was slow despite how simple the procedure was. Assistant didn't seem to know what he was doing. Not outstandingly bad, but won't be going back.

Rasneet Chugh Published on Google 2 years ago

Fantastic experience: Exceptional experience at this dentist's office! Dr. Kamaldeep Aulakh skillfully extracted my wisdom tooth, made me very comfortable during the procedure and followed up to make sure I was okay. The assistant was very kind and attentive, owner very welcoming and highly experienced, and the front desk staff very welcoming and efficient. Highly recommend this team for dental care.

Sadie Savard Published on Google 2 years ago

Fantastic experience: Everyone is so nice. Dentist is awesome and so friendly. Very compassionate. Would definitely recommend.

Stacey Bedford Published on Google 2 years ago

Positive experience: This one is hard to review because the actual dentists and hygienists are great. The dental assistant and admin staff are a complete mess. They repeatedly filed my insurance wrong (they had the wrong number on file due to a typo) for a year so I was out of the submission period, and then I had to pay out of pocket and it was for a bridge so it was quite expensive. Today, the dental assistant kept almost choking me with the suction and resting the full weight of his hand on my mouth. Then not enough time was scheduled for my procedures and someone kept coming in to tell them to hurry up. It was a make up appointment from last April when I showed up and their office was closed when I was supposed to go, and they didn't seem to know exactly what work I needed done. Anyways, the actual work done was great, the hygienists are fantastic, but everything else is a hot mess.

Gurinder Sandhu Published on Google 2 years ago

Negative experience: Worst business on planet earth. They canceled my appointment same day just half hour before the appointment. It happened 2 times. So end result is that i am still there where i was one month ago, without treatment. Patient need to cancel the appointment 48 hours advance and they canceled 2 times just 20 minutes before the appointment. Just wasted one month for nothing. These shameless people not even care 1 %. I also wasted my this year dental insurance too, because of theses useless people. Dont go with reviews and take my advise and dont waste your time and money there. Please just stay away and dont even pass at front of this shop.

Citigate Dental Barrhaven
Citigate Dental Barrhaven

We are extremely sorry that your appointment had to get cancelled and fully understand your frustration. Our doctor feels terribly bad that she was not well enough and had to stop in the middle of her day. This impacted the last two appointments, one of them being yours. She decided that in was the best interest of her patients not to continue while feeling sick. This was explained to you when we called you but perhaps we were not articulate enough.
This is one of those tough situations where we have to realize that we can only control what we can control.
We take pride in the service we provide to our community. This has led us to earn their trust which is reflected in the excellent reviews we receive. We have grown to be one of the highest and most reviewed dental office in the area we serve within the span of 5 years since we started . This is truly humbling. We don't take the trust reposed in us as granted and will continue to work hard day in day out to maintain and grow this further. We hope you may choose to give us another chance.

Kenneth McLeod Published on Google 2 years ago

Fantastic experience: Had my first procedure today, a root canal. Felt no pain from the first needle to the work being done. Dr. Kamaldeep was very professional and helpful every step of the way. I would definitely recommend this practice.

A C Published on Google 2 years ago

Fantastic experience: Dr. Aurora is a very dedicated doctor. She is always working to help your concerns; sometimes at all hours. The hygienist Rosaline is very warm and friendly. The office staffs are very friendly and helpful, even sharing a birthday cake. Really amazing dental practice. Definitely recommend.

Daniela Silvestre Published on Google 2 years ago

Fantastic experience: The staff is very polite and welcoming. Dr Razia always explains things thoroughly and patiently. Clinic is always very clean. Highly recommend!

Victoria Mitcu Published on Google 2 years ago

Fantastic experience: Dr. Razia Arora is excellent, her experience and engagement with children are unique. Many thanks for your excellent work and dedication. My son and I, enjoyed the outstanding experience!

Yogendra KC Published on Google 3 years ago

Fantastic experience: My whole family attends Citigate Dental for our dental needs. They have friendly and knowledgeable staff. In my opinion, Dr Arora is an amazing and a very competent dentist. I recommend her to anyone.

Michael Anthony Published on Google 3 years ago

Fantastic experience: We were looking around for a while before we found this Fantatic Gem. On Standherd right near Costco. Both Susana and I could not believe how great this Dentist And all the support staff are great. For a big kid like me who ran from the dentist as a kid You folks got it going on. Great place for kids and adults. Blessing always Michael and Susana

Shelley Taylor Published on Google 3 years ago

Positive experience: Unfortunately, had to wait a 1/2 hour. However, once I got into my appointment it made up for the wait. The dental hygienist was the best I have had in my 50 years of dental work. Very professional and knowledgeable. Helpful with great tips for improving my dental routine. Dentist also excellent. Service great. Highly recommended.

Rasneet Kaur Published on Google 3 years ago

Fantastic experience: What a pleasant experience being at the clinic! Dr Arora is great at what she does, very patient and kind. People at the front desk were very considerate. FELT CARED FOR! HIGHLY RECOMMEND!

Heather and Mark Hynes Published on Google 3 years ago

Fantastic experience: Our young son has been a patient at Citigate Dental since we moved here in 2017. They have been great with him, relating to him in age appropriate ways as he has grown from 8 years to a typical teen boy.

simran sandhu Published on Google 3 years ago

Fantastic experience: I love the services, staff and the doctors. The staff is so generous, co-operative and caring. I am pleased that I chose this clinic for my dental health. I recommend people this clinic for dental care ☺️

Anoop Singh Published on Google 3 years ago

Fantastic experience: I had a very complex extraction. Dr kamal made it very smooth for me. It took two hours almost to get through. This picture shows one wisdom tooth cut into pieces ( it was a big one) and was finally extracted.

mai tucker Published on Google 3 years ago

Fantastic experience: My daughters and I have been to a few dentists in the Barrhaven area, and this is by far the best service, best staff dentist in Barrhaven. Dr Arora is a highly experienced and knowledgeable dentist who is personable and takes the time to explain the processes and work that needs to be done. She provides great patient care without us feeling like it’s about the money and business that we felt with other dentists. Highly recommend this dentist

Nigel Gabriel Published on Google 3 years ago

Positive experience: Profesional and skilful staff. The hygienist, full of experience and skill will make sure you get aware of all available options for your situation while being entertained from her wealth of experience as she cleans. The doctor will touch all corners and prepare you to complete with a shark. The admin ensures you get a precise schedule and follow-up. Highly recommendable.

Tushar Bag Published on Google 3 years ago

Fantastic experience: We have a very nice experience at Citigate Dental.I visited there because of Dr Kamaldeep.I am consulting with her about my dental issues for the last 6 months. She is a wonderful doctor. If you are Indian, it's a must-visit.

Bouteina Kadiri Published on Google 3 years ago

Fantastic experience: To be honest, Citigate Dental has a great service, Dr. Kamal is very nice , the staff are very helpful and welcoming. My dental bridge broke, Dr. Kamal put it back for me with no issues compare to other dentiste they told me I need new one and make me wait for the whole process to get new one. Thank you Citigate for giving me my smile back :)

Barbara Drombolis Published on Google 3 years ago

Fantastic experience: I recently had an accident that broke one of my front teeth in half. I immediately called my dental office Citigate in Barrhaven and explained what had happened. I was able to get into see the dentist right away that afternoon to examine the damage and get an X-ray. My dentist there was even willing to stay late on a Friday afternoon to repair my tooth. Luckily I had no pain and I said I’d see her the start of the following week. I would highly recommend Citigate to everyone looking for a clinic.

R Arora Published on Google 3 years ago

Fantastic experience: I'm a very nervous and anxious patient so when I went in for my check up after 7, yeah you read that right, years I was petrified. But the staff at Citigate Dental was absolutely amazing! I watched my fav Netflix show while waiting in the Op room. Nelab was amazing with getting me calm for all the x-rays etc. And Dr Avneet Dhaliwal was very attentive and saw my worries and was absolutely wonderful with me. I felt much better after she discussed my treatment plan and what they could do to make the next appointments comfortable and relaxed. I look fwd to going back for my appointments with the best hygienist I hear in town, Roslyn! The lovely ladies at the front managing the office, Rasneet and Sanobar are fabulous too! You are definitely not just a number here at the clinic. They actually care!

Lyne Adam Published on Google 3 years ago

Fantastic experience: Both my kids had their cleanings today. Staff were very kind and professional. Very good experience. Thank you Citigate dental

A. Burmaster Published on Google 3 years ago

Negative experience: Clinic is turning into a reseller of services and procedures. End of the year emails and calls asking to use full benefits cannot be ok to insurance providers.

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