Eagle Creek Village Dental Centre
Welcome to Eagle Creek Village Dental Centre, the perfect choice for families seeking dental services in Victoria. We take pride in providing comprehensive dental care for both children and adults in a family-friendly and comfortable environment. Our clinic is conveniently located in Eagle Creek Village, featuring easy parking and child-friendly services.
Our wide range of services includes family dentistry, pediatric dentistry, root canals, dental fillings, crowns, digital x-rays, bridges, sleep dentistry, teeth whitening, Invisalign, veneers, dental checkups, dental cleanings, sealants, and mouthguards. Each treatment we offer is designed to help you maintain a healthy and bright smile.
At Eagle Creek, our commitment goes beyond just dental care; we strive to provide a positive and cheerful experience for all our patients. Utilizing the latest technology, we ensure patient-centered care and tailor our services to the needs of your family. Secure your dental health with us and make every visit a delightful experience!
Opening hours
- sunday: (closed)
- monday: 8h-16h
- tuesday: 8h-16h
- wednesday: 8h-16h
- thursday: 10h-18h
- friday: 8h-16h
- saturday: (closed)
Photos of Eagle Creek Village Dental Centre
Our comment from Best Dentists Club about Eagle Creek Village Dental Centre:
A welcoming family practice in a modern setting
Eagle Creek Village Dental Centre stands out as an excellent choice for families in Victoria seeking comprehensive dental care close to home. Located conveniently in Eagle Creek Village with easy parking, the clinic offers a full-service environment designed to be comfortable and welcoming for patients of all ages. The modern, clean, and tastefully decorated facilities create a relaxed atmosphere that helps put even the most nervous patients at ease from the moment they walk in.
Exceptional care for anxious patients and children
One of the most frequently praised aspects of this practice is the team's ability to manage dental anxiety with patience and compassion. Patients with past negative experiences or severe phobias often report feeling safe and respected, noting that the staff goes above and beyond to ensure comfort. This gentle approach extends to pediatric care, where the team is highly regarded for their kindness and ability to make children feel at ease, turning potentially stressful visits into positive experiences for young patients.
Skilled dentists and gentle hygienists
The clinical team, including Dr. Gurjot Bedi and various dentists, is consistently commended for their professionalism, thoroughness, and clear communication. Patients appreciate that the doctors take the time to explain procedures, answer questions without pressure, and provide ethical recommendations. The dental hygienists are also highlights of the patient experience; many reviews specifically mention their gentle techniques, efficiency, and friendly demeanor, describing cleanings as painless and thorough. The use of modern technology and comfortable amenities, such as plush chairs and entertainment options, further enhances the quality of care.
- Comprehensive Family Care: Services for adults and children, including routine cleanings, restorations, and cosmetic treatments.
- Anxiety Management: A patient-centered approach that prioritizes comfort, utilizing numbing creams and gentle techniques to reduce fear.
- Transparent Communication: Clear explanations of treatment plans and costs, with direct billing options available for insurance.
- Modern Facilities: A clean, stylish office equipped with up-to-date dental technology and comfortable patient amenities.
Services and Treatments
Eagle Creek Village Dental Centre: Reviews
Fantastic experience: Everyone at this office is friendly and professional. Thanks for always making our visits pleasant!
Fantastic experience: The hygienists and dentists are the best I've experienced. They are very supportive of my mouth sensitivities and excellent with my children. Best dentist by far in the region.
Thank you for your kind words about our hygienists and dentists. We understand your concern about the additional service charge and appreciate your understanding as we strive to maintain the high-quality dental care you've come to expect. Your feedback is invaluable, and we're grateful for your continued trust in our practice.
Fantastic experience: Very friendly service for my 5 and 3 year old kids
Fantastic experience: My whole family goes to Eagle Creek, and it is always a good experience. The dentists and hygienists are very kind. They explain things clearly and are very accommodating in answering any questions. The front staff are, in the main, both capable and friendly. Billing is straightforward, insurance is billed directly, and the space itself is clean, modern, and welcoming.
Fantastic experience: Absolutely amazing experience, as always! The service is truly awesome—from the moment I arrive to the minute I leave. I’m not usually one to leave reviews, but I remember how hesitant I was about going to the dentist 9 years ago, and choosing Eagle Creek Dental was the best decision I made. The team consistently makes every visit comfortable and stress-free. I recommend them whenever I can—try them out, you won’t regret it!
Positive experience: One of the receptionist is very helpful and friendly. The other one only focuses on what she can/cannot do and have a difficult time understanding what the clients needs. The dentist proposed two treatment options and asked the receptionist to provide an estimate for each treatment plan, then the receptionist told the client that she is not able to do that.
Fantastic experience: I can’t say enough good things about Eagle Creek Dental. From the moment I walked in, I felt genuinely welcomed and cared for. The staff were kind, patient, and made me feel completely at ease. Dr. Bedi took the time to explain everything clearly and never made me feel rushed. Going to the dentist isn’t always easy, but this experience truly changed that for me. I felt respected, listened to, and treated with compassion. I’m so grateful to have found such a caring and professional team. Thank you for making what could have been a stressful visit feel comfortable and positive.
Negative experience: Total disappointed again with Eagle Creek dentist. I received an email one week before my appointment which showed me what I owe after my procedure. Once again, they wanted more money than the total on the email (significantly more). They could not explain why I owed so much more, prior to that I had a bridge put in they sent me an email saying I owed $1580. That was their policy when I showed up they asked for another thousand upfront before they could start the procedure And once again, they had no reason why. I will gladly take my money somewhere else and be treated with more respect
Fantastic experience: Dr Bedi... hygenists... front counter.. They are all great. Im glad im there
Thank you for your kind words! We're so pleased you consistently experience friendly service and quality care at our clinic. Your satisfaction is our top priority, and we look forward to continuing to provide you with great experiences.
Fantastic experience: Staff/team are always very nice and helpful. Modern office in a convenient location. I’ve done several dental treatments here and have never had any issues!
Positive experience: So calming and patient with my young son whom is super anxious about the Dentist and so happy we had an amazing hygienist whom made it that much better
Thanks for the review Cheryl. If there is anything we can do to improve your next visit and make you even more pleased with our service, please don't hesitate to let us know! We are always looking for ways to improve our office with the help of fantastic patients like you!
Fantastic experience: They were so nice and so open about what was going on. They explained everything thoroughly and talked with me about the next steps for my dental health. Everything in office is new and high tech (which I love). Definitely would and will be recommending this office.
Fantastic experience: The staff is friendly and welcoming, the dentist was very efficient and the work was excellent. No pain and no worries.
Thank you for your heartwarming feedback! We're thrilled to hear that our friendly and welcoming staff, especially your hygienist, has positively impacted your visits. We look forward to continuing to provide you with the best dental care possible.
Fantastic experience: My experience so far every time has been solid from the ladies at the front desk to my dentist. I constantly recommend my friends and family to go here.
Thank you for your wonderful feedback! We're delighted to hear that your experience, from the front desk to the dentist, was excellent. We look forward to continuing to provide you with outstanding service.
Fantastic experience: Been with Eagle Creek Dental for many years. My last visit was the absolute best experience I have had. Always enjoyed the staff in the past visits but today the front staff, dentist and especially the hygienist seem to go the extra mile to make my stay enjoyable.
It's a pleasure to hear that you consistently feel well cared for during your visits to our dental clinic. Our team is committed to being attentive and helpful, and your feedback affirms that we are living up to our goal. We're grateful for the opportunity to serve you and look forward to continuing.
Fantastic experience: I just had my teeth cleaned by Nicole. She is by far the best hygienist that I've ever had. They front end staff were extremely accommodating and charming. What a great dental business.
Fantastic experience: I’ve been going to Eagle Creek for a while and I see Jamie for my cleanings. She is super engaging and friendly and gentle, and my teeth look great! I’ve had some painful teeth cleaning experiences in the past but with her it’s a breeze. Plus, I always get a good chat and sometimes get to pet a dog!
Fantastic experience: We always have a great experience at Eagle Creek Dental Clinic. Our hygienist, Natasha, is absolutely wonderful—so lovely, cheerful, and very accommodating. She takes excellent care of our teeth with such grace and professionalism, and she always ensures a thorough, high-quality cleaning. We truly feel well cared for every visit. We highly recommend Eagle Creek Dental Clinic!
Fantastic experience: Always excellent care at Eagle Creek Dental! Friendly and personable, great with my kids
Fantastic experience: During my most recent visit I was fit in to the busy schedule for an urgently needed appointment as I had broken a tooth. They were fast and took good care of me while I was there. As usual Dr Bedi was awesome with great Chairside manner.
Thank you for the kind words, Steve! We’re glad you had another great visit and that our front desk, CDA, and dentist were friendly and did a great job. See you next time.
Fantastic experience: I had 2 new crowns replaced. Dr. Bedi was excellent. Made sure I felt comfortable. They make the crowns in their office. So no more waiting 2 weeks with temporary crowns like the good old days. All their staff are professional.
Fantastic experience: Both dentist and assistant were exceptional! Helped to calm me as I am a bit anxious in the chair ! Front staff very pleasant as well ,, highly recommend!
Fantastic experience: I have grim memories of childhood dentists that have left me with some anxiety - and even I love this dentist. They are great with my kids (4 and 11), and going there is genuinely a pain free relaxing experience. Goodbye torturous hygiene appointments. I can’t recommend this friendly place highly enough.
Yes, how things have changed in the dental office Judith! It our priority to make dental visits for children positive from their first visit here. This will pave the road to future dental visits something to look forward to for everyone. Thank you for sharing your experience with our office :-)
Fantastic experience: We moved the family to Eagle Creek Village Dental and it has been an amazing experience. They are all very friendly, understanding, and patient. They make sure your comfortable from start to finish and really get to know you and understand your situation so they can help you get what you're looking for. I highly recommend this practice!
Thank you for trusting us with your family’s care and for the recommendation. We’re glad our friendly and patient team kept you comfortable from start to finish and tailored care to your specific needs. See you next time.
Fantastic experience: My dental hygienist, Megan, was quite gentle and thorough cleaning my teeth. Good experience and I will be returning for all my dental needs.
We're thrilled that your transition to our dental clinic has been met with excellence in care and service. Your endorsement as 'top-notch' is truly appreciated, and we look forward to continuing to exceed your expectations.
Fantastic experience: I returned a few times for a bite adjustment and Dr. Coca was extremely patient and kind, ensuring he got it just right for me. Everyone in the office has been great! Thank you.
Fantastic experience: Always a fantastic experience….. all the staff are terrific…..shout out to Megan, the poor girl has to put up with me….lol…. Your the best…
Thank you very much Eric!
Fantastic experience: I had an amazing experience!! It was pain free and pleasant!!
Thank you so much for taking the time to drop a 5-star rating, Amy! We look forward to continuing to provide you with excellent care.
Fantastic experience: I have been going here for 10+ years, and I wouldn't dream of going elsewhere. Megan always does an exceptional job with my cleaning, Dr. Bedi not only cares about you as a patient, but also as a person. Sabrina at the front desk always makes you feel like family when you walk in. My 9 year old actually looks forward to going to the dentist, which says a lot. They have dealt with it all with our family, and if there is ever an emergency they are beyond accommodating. If you are looking for a dental office I would recommend Eagle Creek Dental every time!
Thank you for leaving a review April, always appreciated!
Fantastic experience: The staff are all so very warm and welcoming. Dr Bedi himself is very caring and does a good job of answering the myriad of questions I always have for him.
Thank you for the thoughtful review! We’re glad our team felt warm and welcoming, and that Dr. Bedi’s caring approach and thorough answers helped. We appreciate your trust and look forward to your next visit.
Fantastic experience: Dr. Bedi and his team helped fix my chipped tooth and did an amazing job! They took their time and really made me feel cared for!
Thank you for the great review! We’re glad your chipped tooth repair went beautifully and that our careful, unhurried approach made you feel cared for. If anything feels off as you adjust, please call us. See you next time.
Fantastic experience: Great experience today. Appreciated how quickly and thoroughly the cleaning was completed.
Thank you for the review! We’re glad your visit was a great experience and that the cleaning was quick and thorough. See you next time.
Fantastic experience: The staff at eagle creek dental always take care of me. Friendly and accommodating. Comfortable atmosphere.
Thank you for the 5 Stars Sam!
Fantastic experience: Jenn is incredible! She provides a thorough cleaning and lovely personal connection.
Thank you for the wonderful review! We’re glad Jenn’s thorough care and warm connection made your visit a great experience. We’ll be sure to share this with her. See you next time.
Fantastic experience: Excellent dental care. The team was kind, thorough and took their time to explain what they were doing and provide education about dental care at home.
Thank you for the thoughtful review! We’re glad our team was kind and thorough and that the explanations and at-home care tips were helpful. We appreciate your trust and look forward to your next visit.
Fantastic experience: My dentist, hygienists, and every receptionist I've dealt with here have been amazing. Thank you!
Thank you for the kind words, Megan! We’re glad your experiences with our dentists, hygienists, and reception team have been amazing. We appreciate your trust and look forward to your next visit.
Fantastic experience: I have been a patient at Eagle Creek since they opened the clinic and have never had a bad experience. Always professional, courteous and friendly. The hygienists and Dentists are amazing. I would highly recommend this clinic for all your dental needs.
Thank you for being a dedicated patient since our inception and sharing positive feedback, Gordon. We appreciate your high recommendation and are grateful for your trust in us for your dental needs. Here's to many more years of amazing dental experiences at Eagle Creek!
Fantastic experience: Very pleasant hygienist, very thorough! Booked for next appointments!
Thank you for the review! We’re glad your hygienist was pleasant and thorough. Happy to have your next appointments booked. See you then.
Fantastic experience: I have been very satisfied with Megan and Dr Bedi. They helped me achieve better dental practices with a problem I was having. I have been a patient of Eagle Creek Dental for a few years now and I would recommend their team to anyone looking for dentistry work.
Thanks Darrell, we're glad we could have been of service :)
Positive experience: I've been going to Eagle Creek Dental for the past 3 years. My experiences have been mostly positive. The one main pet peeve I have is that I've been complaining of tooth pain for years. I feel my tooth pain was not taken seriously even though the dentist recommended a root canal, it was never followed through until I finally insisted due to the pain. I'm not sure why.
Thank you for being with us over the past three years and for sharing your feedback. Please contact our office directly so we can review your chart, clarify the details, and ensure your follow-up plan is complete.
Fantastic experience: I have been a client for many year's now and I have always been very happy with the staff and dental work.
Thank you for being a long-time client and for the kind words. We’re glad you’ve been happy with our staff and dental care, and we appreciate your trust. See you at your next visit.
Fantastic experience: I can’t say enough good things about Eagle Creek Dental Center! From the moment you walk in, the receptionist staff are so friendly and welcoming. Megan, my hygienist, is incredibly experienced, thorough, and super friendly. In my option, the best in the city! Dr. Bedi is also outstanding, professional, and takes the time to explain everything clearly. He consistently does amazing work. The entire team truly goes above and beyond to make each visit a positive experience. Highly recommend this clinic to anyone looking for exceptional dental care.
Thank you for the wonderful review and recommendation! We’re glad our front desk made you feel welcome, and we’ll share your praise with Megan; she’ll be thrilled. We appreciate your trust; explaining clearly and delivering consistent, high-quality care is our priority. We look forward to seeing you at your next visit!
Fantastic experience: Going to Eagle Creek Village Dental is almost a pleasure. The office staff (Sabrina and Courtney), hygienist Jamie and the dentists make me feel very welcome and all are very professional and friendly. The office is modern and nicely decorated. I love the fact that they send me an estimate prior to my appointment so that I know how much the co-pay will be and how much my insurance plan will pay.
Hi Lynn, Thank you so much for such an excellent review. We are heartened to know that your visits with us are so enjoyable and that our team—from the front desk staff to Jamie and Dr. Bedi—provides a warm and professional experience each time. Jamie's great sense of humor is a bonus!
We look forward to your next visit.
Fantastic experience: As always staff and dr Bedi were excellent. Our entire family goes to this clinic and Dr Bedi and the quality of care is always consistently great.
Thank you for trusting us with your family’s care. We’re glad you consistently have excellent experiences with our team. See you at your next visit.
Positive experience: The dentist and staff are always excellent! They are knowledgeable, friendly and accommodating. I’ve recommended this dental office to friends and family because I’ve been pleased since I first started coming to this office quite a few years ago. The only disappointing thing now is that the hygienists are booked up a long time in advance (8 months in my case) so I don’t always get my teeth cleaned as often as recommended. I would recommend booking a couple of appointments in advance to be able to stay on a regular cleaning schedule.
So good to hear that you are happy with our office Clarence. We will always do our best for you!
Fantastic experience: Megan is amazing, she is very light handed and cater my needs, make my teeth felt super clean. :). The whole is experience is great! I highly recommend her, very professional and I can tell she loves what she do.
Thank you for the great review, Shirley! We’re thrilled that Megan’s gentle, attentive care left your teeth feeling super clean. She truly loves what she does. Thanks for the recommendation; we look forward to seeing you next time.
Fantastic experience: Jamie is very efficient, and she always makes my dental experience a pleasure.
Thank you for the kind words! We’re glad Jamie’s efficient care makes your visits a pleasure. We’ll be sure to share this with her. See you at your next appointment.
Fantastic experience: All the staff are outstanding from the front desk administrators , my hygienist and of course my dentist too! They explain everything that's going to happen as it's happening with your procedures so no surprises! Always kind and helpful and the staff find a way to put you at ease. Love this place and it's a dentist clinic. That said a lot!
Hi Shannon, thank you for the fantastic review! Your kind words mean a great deal to our entire team. We appreciate your trust and look forward to your next visit.
Fantastic experience: Eagle creek dental really went well and above to get me in and made me feel very comfortable. Thank you so much ❤️
Thank you for the kind words! We’re glad we could get you in and help you feel comfortable. We appreciate you and look forward to your next visit.
Fantastic experience: Eagle Creek Dental is an amazing and comfortable place for all your dental needs. They direct bill to my insurance provider. Love their always friendly and beautifully smiling staff!
Thank you for the wonderful review! We’re glad you feel comfortable here and that direct billing makes visits easier. We’ll share your kind words with our friendly, smiling team. See you next time.
Fantastic experience: Today was a really hard day being a shift working mom who screwed up her schedule post nightshift. I was late for my appointment. The staff was so kind to me, laughing with me about my parody of ridiculousness of my day. All smiles and support. My hygienist Jamie was such a delight. Sharing with me that sometimes people make mistakes and I am not the only one. I think we are best friends now she did a fantastic job on my teeth too!!
Thank you for sharing, Janelle. Life happens! We’re glad our team could keep things positive and that Jamie made you feel supported while delivering a great clean. We appreciate you and look forward to your next visit.
Fantastic experience: It was such a pleasant experience! They took me on such short notice since I was travelling overseas within a week. Dr. Gurjot Bedi always provides thorough explanations and care, and the receptionist, Sabrina, was so helpful and prompt in finding my company benefits. There is a positive connection between the patients and the clinic, and the facility is clean and modern every time I step into the clinic. Thank you for the Eagle Creek Village Dental Clinic Team! I can travel with my healthy teeth.
Thank you for the fantastic feedback. We’re glad we could accommodate you on short notice before your trip. I’ll share your kind words with Sabrina, and I’m happy the thorough care and clean, modern clinic made your visit easy. Safe travels!
Fantastic experience: Staff is friendly and absolutely wonderful. My Hygienist, Jamie is very professional and caring. Not many of us enjoy going to the dentist, but Jamie takes the anxiety right out of it for you. She is very efficient and caring towards any sensitive areas you may have. She brightens your day. Thanks Jamie. I highly recommend Eagle Creek Dental.
Thank you for the wonderful review! We’re glad our team made you feel welcome and that Jamie’s professional, caring approach eased any anxiety and was gentle with sensitive areas. We’ll share this with her. We appreciate your recommendation and look forward to your next visit.
Fantastic experience: I couldn't be happier with choosing this business. Close to home, available parking and great staff.
Thank you for your heartfelt review, Jen! We're delighted to hear that you've consistently been more than satisfied with the care from our team at Eagle Creek Village Dental. It's our goal to not only keep your teeth healthy but also to make every visit welcoming and encouraging. Your trust and commitment to your dental health mean a lot to us, and we're here to support you every step of the way.
Fantastic experience: Very nice experience going to Eagle Creek Dental. Dr Bedi and staff are very friendly and professional I would highly recommend this office
Thank you for the kind words and recommendation! We’re glad you had a great experience and found Dr. Bedi and our team friendly and professional. See you next time.
Negative experience: Not great at listening to what the patient wants. I asked for half an hour of scaling and to get what she could while she was in there, and the hygienist decided to just spend the whole time on the bottom half of my mouth and didn't touch the top. Expecting me to book again ASAP for the top half. Not impressed with them today.
Thank you for your feedback, Danielle! Please get in touch with our office directly so we can discuss this with you and address the issue properly.
Fantastic experience: Very accommodating, friendly, friendly staff, and very relaxed throughout the Dental experience Dr. Leah was very gently and thorough … thank you
Thank you for the great review! We’re glad our team was accommodating and friendly, and that Dr. Leah’s gentle, thorough care helped you feel relaxed. See you next time.
Fantastic experience: I kid you not. While getting my teeth cleaned today, I was thinking, "This treatment is like being at the spa! Each tooth so skillfully cared for." haha Many great laughs, gentle caring staff. Love this place!
Thanks for the awesome review Catherine! It's easy to be cheerful when we see such fantastic faces every day. :) And we agree - always plenty of parking available here!! Looking forward to seeing you next time!
Fantastic experience: Been seeing Megan since I moved to Victoria in 2018. Always comfortable seeing Megan whenever I come for Dental Hygiene appointment. She’s very knowledgeable and has a friendly approach. I recommend her to everyone who wants to receive a comfortable and worry free dental hygiene. Generally speaking, the vibe at this location is straightforward, friendly and professional!
Thank you for being with us since 2018! We’re glad Megan’s knowledgeable, friendly care keeps your visits comfortable and worry-free. We appreciate your recommendation and are pleased that our straightforward, friendly, and professional vibe comes through. See you at your next hygiene visit.
Positive experience: I think they are great. But I have a concern they have too many clients. When you go in for your cleaning and check up the next bookings are already 8+ months out from that day. Or if you have to change an appointment:/ hopefully they can sort that out.
Thank you Troy!
Fantastic experience: Eagle Creek Dental are great! Meghan is a wonderful hygienist, knowledgeable, and very good at her job. Dr. Bedi is amazing too. Highly recommended.
Thank you for your glowing review, Jane! We're thrilled to hear about your positive experiences with Meghan and Dr. Bedi. Your high recommendation means a lot to us. We look forward to continuing to serve you with excellence.
Fantastic experience: Great atmosphere, friendly staff, and great service! Megan was an excellent hygenist.
Thank you for the great review! We’re glad you enjoyed the atmosphere, friendly service, and Megan’s excellent care. We’ll share your praise with her. See you next time.
Fantastic experience: I've been a patient here for a while now and have nothing but good things to say. Everyone is kind and very helpful. I used to have terrible anxiety about dentist visits, but here I know I'm in good hands.
Thank you for being a long-time patient and for the kind words. We’re glad our team’s kindness and care have eased your anxiety and that you feel in good hands. We appreciate your trust. See you next time.
Fantastic experience: Meagan is wonderful. She is always happy to answer any questions I have, as is Dr. Bedi. I am always pleased with my experience here. Dr. Bedi always takes the time to listen to any concerns I have.
Thank you for the thoughtful review. We appreciate your trust. See you next time.
Fantastic experience: Thank you for the kindness of doing two crowns in one day. A very long day for you and the assistant, very patient. Thank you again. Kim Dolezal
Kim, thank you for your kind words. We're glad we could complete both crowns in one visit and appreciate your patience. If anything feels off or you have questions as you adjust, please don't hesitate to call us. See you at your follow-up.
Fantastic experience: Dr Bedi and dental assistant Irving were terrific today, working for over an hour on 2 awkward fillings. They immediately put me at ease and I had minimal discomfort. All the staff are friendly and efficient -- I almost look forward to my visits to Eagle Creek!
Hi Michele, we're honored to have been part of your dental care journey for over eight years and thrilled to hear that Megan has consistently provided you with gentle, thorough, and friendly care. Thank you for your loyalty and for sharing your positive experience. We look forward to many more years of keeping your smile healthy and bright!
Fantastic experience: The staff are friendly and polite taking care to do a very thorough and professional job! I feel lucky to be able to get my dental care at Eagle Creek Dental!
Thank you for your kind words! We're thrilled to hear that our friendly and polite staff have made such a positive impression on you. Providing thorough and professional dental care is our top priority, and we feel fortunate to have you as part of our Eagle Creek Dental family. We look forward to continuing to care for your dental needs with the same dedication.
Fantastic experience: Recently changed to this clinic and prior to first visit experienced unexpected dental emergency. They took great care and attention to set up a plan moving forward and made it feel comfortable from the first appointment. Appreciated.
Thank you for sharing your experience with us. Making our patients feel comfortable from the first visit is vital to us, and we’re grateful for your trust. We look forward to supporting your dental health in the future.
Fantastic experience: Amazing service and care! I chipped a tooth and they were able to get me in and fix it in the same day.
Thank you for your wonderful feedback! We're so glad we could provide prompt service and care by addressing your chipped tooth on the same day. It's our goal to be there for our patients when they need us most. We look forward to continuing to provide you with excellent dental care.
Fantastic experience: Jamie was awesome, always enjoy having my teeth cleaned by her! P.S. thanks for the Advil!
Thank you so much for your kind words about Jamie! We look forward to your next visit and continuing to make your experience as pleasant as possible.
Fantastic experience: Best dentist office ever. I grew up with an absolute butcher of a dentist and I stopped going. I finally decided to choose a dentist after not going for over ten years and I absolutely adore this office of people, they instantly changed my whole outlook on dentists. Everyone is pleasant, very well put together, helpful and very sweet and it's super clean there. I can't say enough good things about this place. Choose them. The dentists and dental assistants are fast, efficient and professional and so are the receptionists. I love it here and that's super weird to say about the dentist...it's that good.
Thank you so much for giving our office a 5 star rating!
Fantastic experience: Great dental office! The staff are very very good, best dental practice we have been too.
Thank you for your glowing feedback! Your words mean a lot to us, and we look forward to continuing to provide you with exceptional dental care.
Fantastic experience: Jamie is a great hygienist. Very aware of how anxiety inducing dental chairs can be and worked with me to have a more comfortable experience.
Thank you for your thoughtful feedback, Laura! We're so glad to hear that Jamie's awareness and care helped make your experience more comfortable. She truly understands the anxiety dental visits can cause and is dedicated to ensuring our patients feel at ease. We appreciate your trust in us and look forward to continuing to support your dental health with compassion and understanding.
Fantastic experience: Staff were extremely friendly, efficient and helpful. Office is clean and has modern equipment . Dentist was thorough ,explained procedures and addressed all my concerns. Very happy I made the switch to this office
Thank you for your wonderful feedback, Michelle! We're thrilled that our friendly and efficient staff, modern facility, and thorough dental care have met your expectations. It's great to know that you feel confident about switching to our office. We look forward to continuing to provide you with excellent care.
Fantastic experience: I love going to Eagle Creek Dental. My 5 year old Grandaughter has had her teeth cleaned and a filling. When she came home she announced that she was going to be a dentist when she grew up. No better recommendation than that!
Thank you so much!
Fantastic experience: Like most of us, the dentist is not our favorite place to be, with that said Jamie is truly the main reason I don't mind going. Her kindness, friendliness, and relatability makes her someone I genuinely enjoy having conversations with. She is knowledgeable in her role, exudes confidence, and is an all-around AMAZING person. My kids and I appreciate you Jamie. Thank-you for making the dentist an enjoyable place. We love you!!
Dear Sarah,
Thank you for sharing such a heartfelt review! Knowing how Jamie's kindness, friendliness, and expertise have transformed your visits into enjoyable experiences is wonderful. We're thrilled that she makes such a positive impact on you and your children. Your appreciation and love for Jamie mean a lot to us, and we'll surely pass along your kind words to her. Thank you for being a valued part of our dental family!
Fantastic experience: This place is AWESOME. Great service and Dr. Bedi and his staff are tops. My hygienist, Jamie is great. Very thorough yet gentle. Thanks ECVDC!
Thank you for your enthusiastic review! We're thrilled that you find our service awesome and that Dr. Bedi and the team have positively impacted your experience. We appreciate your kind words and look forward to continuing to provide top-notch dental service.
Positive experience: I hadnt been in for awhile and needed extra work. Dr bedi and natasha were so kind. I do think its really crazy tbough thst they are booking into aug 2025 for thr next hygiene appt!
Thank you for sharing your experience with us. We're glad Dr. Bedi and Natasha provided you with kind and supportive care during your visit. We understand your concern about the scheduling and apologize for the extended wait times for hygiene appointments. We're actively working on solutions to improve our scheduling process and efficiently accommodate our patients. Your feedback is invaluable, and we appreciate your patience and understanding as we strive to enhance our service.
Fantastic experience: Best dental clinic I’ve ever been to! They are so friendly there, Jamie our hygienist is amazing. The space is modern, clean, and inviting. Prices were on par with anywhere else.
Thank you for such a glowing review, Adam! We're delighted you consider us the best dental clinic you've visited and that you find our pricing competitive. We look forward to continuing to provide you with outstanding service.
Fantastic experience: Love going to the dentist and hygienist at Eagle Creek Dental. The staff, everyone, has been amazing. Cleaning and regular checkups the team have been gentle and have a choice of music, or something on the screen to keep you busy while they work. I had to make an emergency appointment and they fit me in within a day. It was the best dentist for me. I recommend them greatly. Had a root canal and there was no pain and I even fell asleep for a few minutes. They were very gentle. Thank you. See you again soon
Thank you so much Shelly. We are thankful that you took the time to let us know how we are doing :-)
Fantastic experience: As dental cleaning goes, my experience was excellent. Love my hygienist! She is awesome Thumbs up for the staff too!
Thank you for taking the time to provide us your feedback.
Fantastic experience: Best Dental spot I've ever been to. Such lovely people, and they always explain things so well so I can understand exactly what's going on. Thanks Eagle Creek Dental!
Thank you for your wonderful feedback, Anika! We are thrilled to be your top choice for dental care and are delighted to hear that our team’s clarity and kindness have positively impacted your experience. We’re grateful for your trust and look forward to continuing to provide you with excellent care.
Fantastic experience: Great dentist, knowledgeable friendly and professional thx Just had dental surgery and Dr Bedi is by far the best dentist I have ever had. I can’t thank him enough. Much appreciated I feel great already in less than 12 hours after 4 hours in surgery.
Thank you so much Rob! We appreciate you taking the time to let us know how your experience with our office went.
Fantastic experience: We've had nothing bout wonderful experiences with eagle creek dental. Friendly staff and stellar service! Direct billing too!
We're glad we could offer you a wonderful experience Katrina :)
Fantastic experience: Required a very short notice appointment as I had bitten down on something causing tooth pain. I was leaving in 72 hours for a six week trip and was very concerned. The staff at Eagle Creek Dental managed to fit me in, checked and x-rayed me to make sure nothing was wrong and I could go away worry free. Great work! Thank you!
Thank you for taking the time to share your experience. It's our goal to ensure every visit is a positive one, and we're glad to have achieved that with you. We look forward to your continued dental visits.
Fantastic experience: The staff here has always been kind, patient and very accomodating. They also take time ensuring all my concerns and questions are answered to give me a satisfactory experience and to ensure my dental health is always at its best. Today was even made more special because of Jamie and her cutest doggy dental assistant Dennis!
Thank you for your wonderful feedback, Temis! We’re committed to ensuring your dental health is always at its best and look forward to your next visit.
Negative experience: I was a new patient and I was only informed a few hours before my appointment that I needed an exam or previous X-rays, which could have been communicated earlier. This would have allowed me to arrange for my previous clinic to send the necessary X-rays ahead of time. Even though I had already informed them that I had received all necessary dental work two months ago at a different clinic in Vancouver and only needed a cleaning, I had to get new X-rays taken. The examination took longer than expected, and unfortunately, they only cleaned my lower teeth. They charged me $225 for cleaning my lower teeth, $32 for the X-rays, and $55 for the examination. The tool used during the procedure seemed to be inserted too deeply into my gums, making it a painful experience. I'm not sure if the hygienist was experienced, but it left me with increased gum sensitivity rather than addressing my cleaning needs. Additionally, I had set aside my Saturday for this appointment, but because of the extended exam, as they were looking for potential issues, the cleaning wasn't completed as planned. With my limited availability during the week, this was quite frustrating. The clinic was also a bit uncomfortable temperature-wise, and unlike other clinics where the hygienist had an assistant for tasks like suctioning, everything was handled alone, which made the process feel less smooth. Given these issues, I’m not sure if I’ll be returning in the future.
Dear Salma,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your visit. We strive to provide clear communication and a comfortable environment, and we regret that we fell short in your case.
We appreciate your comments regarding the need for prior X-rays and the length of your examination.
The extended examination was conducted to ensure we thoroughly assess your dental health and identify any potential issues early on. This proactive approach helps us provide the best care possible and can prevent more significant problems down the line.
We will work to improve our communication process to avoid this situation in the future. Your comfort and care are our top priorities and we are sorry to hear about the discomfort you experienced during your cleaning.
If you are willing, please contact us directly so we can explore options for your future care. Your satisfaction is important to us, and we hope to have the opportunity to address your concerns and continue serving you.
Thank you again for your feedback!
Fantastic experience: Starting with my pre-op discussions with Sabrina, and then arriving to find a lovely atmosphere and greeting, and finishing with my appointment with Dr. Gurjot Bedi....I would not improve a thing! Everyone was pleasant, welcoming and knowledgable. Thank you everyone!
Thank you for sharing your wonderful experience with us. We're delighted that everything met your expectations, from your pre-op discussions with Sabrina to your appointment with Dr. Gurjot Bedi. It's great that you found our atmosphere welcoming and our dental team pleasant and knowledgeable. Your kind words are deeply appreciated, and we look forward to continuing to provide exceptional dental care.
Fantastic experience: I have been a regular patient at Eagle Creek Dental for many years now. Top notch professionals that offer the best of dental care. Appointment times are well managed and they allow my medical insurance to be easily processed.
Thanks JM! We love keeping up-to-date with all the modern technology to make booking appointments and getting reminders as simple and easy as can be! Glad you are happy with our service, and we will see you next time!
Positive experience: I've been there at least 3 times and hygienists have always been excellent. Service is generally good and the clinic is nice, clean and modern. The first once or twice I realized that they had charged above what was being paid to them in my insurance claim. However, I did not bother much since they did not ask me for extra payment. The last time I was there, they asked for an additional $2 per procedure in addition to the insurance claim. They claimed that it is a common procedure and many clinics charge 10% extra above the BC dental fee guide. I asked around all my coworkers and have never heard of them having a similar experience in their clinics in victoria. I have 2 insurance coverages (myself and spouse) but both insurance companies only pay up to what is in the BC dental fee guide. And since they are charging over, there is no way that I can charge the residual to the secondary insurance. The amount is small but it bothers me that other clinics are not doing it. (I only moved over from my previous clinic because they are closer to my home now). I am not sure how the price is like if it's for major work since I've only done basic services. I would be shopping around for a new place.
Dear SY T,
Thank you for sharing your feedback. We're glad you've had positive experiences with our hygienists and facilities.
We apologize for any confusion regarding our billing practices and fees. Please know that our fees are competitive and in line with industry standards. Although we may charge slightly more than some other clinics in certain cases, it allows us to provide our patients with the highest standard of care they deserve.
We want to assure you that we're committed to transparency in our billing practices and will review our communication processes to ensure that our patients are fully informed about any additional costs. We value your loyalty and would like to discuss this further with you to see if we can find a solution that works for you.
If you're willing, please contact us directly so we can explore options for your future care. We appreciate your feedback and hope to have the opportunity to continue serving you.
Best regards,
Eagle Creek Village Dental Centre
Fantastic experience: From front counter to assistants to hygienists to the Dentists, this office is friendly, thorough and professional. I love entrusting my teeth and overall dental health with this office!
It's gratifying to hear such high praise for our entire team, from the front counter to our dental professionals. We're delighted you love entrusting us with your dental health; we take that trust very seriously. Your recognition of our friendliness, thoroughness, and professionalism reinforces our commitment to providing the highest standard of care. Thank you for your continued confidence in our office.
Negative experience: Very hard to get an appointment for teeth cleaning. Six month wait. They will automatically pre book you for your next clean and you won't know until the day close to your appointment if you can't make it guess what 6 month wait. Also continuously late for fillings. One day it was 2 hrs late. I went home and rebooked. Today was half hr late. One particular reception staff talks so much you can't get a word in to ask a question and when you do goes on forever and never answers it anyways. Very frustrating. Dentist himself is great work and personality. Will be going elsewhere. They seem to be too busy
Thanks for the review Karen. If there is ever anything we can do to make your visit a 5 star one, please let us know right away so we can always strive for an excellent visit every time. :)
Fantastic experience: This dentist office is so well run, organized, meticulous, and provides superior service. We’re always impressed with the level of friendliness and professionalism. Keep up the great work!
Thank you for such an affirming review. We are thrilled that our efforts to create a well-run and meticulous practice resonated with you. Our dental team takes great pride in delivering superior service with a friendly and professional demeanor, and it's reviews like yours that inspire us to keep up the great work. We genuinely appreciate your support and look forward to impressing you at each future visit.
Fantastic experience: Megan has been my hygienist for the last couple years, I see her every 3months. Her quality and care shows in each appointment, I greatly appreciate her recommendations and continued support on my dental issues. The front end staff have been wonderful in our families ongoing appointments at Eagle Creek Village Dental Centre. Thank you!
It's lovely to know of your positive interactions with our front end staff, Hollie. We shall continue to ensure your family's visits to Eagle Creek Village Dental Centre are nothing short of excellent. Thank you for your heartfelt thanks, and we eagerly anticipate your next appointment.
Fantastic experience: I had a great experience! jamie did an awesome job. She is very friendly and professional, and she made me feel comfortable! Thank you!
Thank you for sharing your great experience with us, Kevin! It's wonderful patients like you who make our work so rewarding. We'll be sure to pass along your thanks to Jamie.
Fantastic experience: I had a wonderful experience with the hygienist Jamie she did an awesome job about my dental cleaning she made me feel comfortable and I felt confident and she is very competent the visit was pleasant. Really the staffs are nice and friendly and the place is clean which is very important! It’s a place we can trust !
Hi Brigitte, thank you for your kind words about Jamie, our hygienist, and the cleanliness of our dental clinic. Your trust is our highest compliment, and we look forward to continuing to provide you with pleasant and trustworthy dental care.
Fantastic experience: Dr. Bedi is an amazing dentist. And just… an amazing person in general. He does such beautiful, thorough work. He doesn’t over-charge, or pressure you to get work that you don’t need. And it’s just a joy to sit in his chair and be around him and the happy staff that surround him.
Hi Sarah, your kind words about Dr. Bedi truly warm our hearts. We take immense pride in his work, integrity, and the joyous atmosphere he fosters within our staff. Thank you for recognizing our commitment to ethical, patient-focused care. We eagerly anticipate your next visit.
Fantastic experience: Jamie is by far the kindest, caring, and gentle hygienist I have seen. She sees you holistically and leaves your entire mouth and soul feeling better. Thank you Jamie, for being you ☺️
Thank you, Janelle. We will make sure to pass along your kind words to Jamie – she will be overjoyed to know that her dedication and unique touch are so deeply appreciated by her patients.
Fantastic experience: This has been a great dentist for my family. Clean and tasteful office, excellent staff, good communication, low stress environment. Thanks Dr Bedi and team!
We're thrilled your family enjoys visiting our dental clinic, Levi. Thank you for acknowledging Dr. Bedi and our excellent staff's efforts. Your satisfaction with our communication and care means the world to us. We're grateful for your feedback and look forward to your family's next visit.
Fantastic experience: The best staff and dentists! My husband and I both go there. They are so welcoming and they work hard to accommodate you if you need a quick fix or if you are in pain. We've had everything done there. Wisdom teeth removal, cavity fixes, regular cleanings...the works. Every time has been a great experience (well...for a dental appt ;) . They treat you with respect and communicate and they make sure to actually care for your teeth...not just fill appointments and make money. We both switched from different dentists we were super pleased with and I am very thankful we did.
We thank you very much for this wonderful review. It is so good to see that we are doing things right. We will continue doing our best for you both!
Leave your review about Eagle Creek Village Dental Centre:
Eagle Creek Village Dental Centre appears in the following listings:
Other dentists you might be interested in
Vic West Dentistry
Hillside Dental Centre
Tuscany Dental Centre - Victoria
Oaklands Dental
Add your business to our directory for free
If you have a dental clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.