City Square Dental Center

City Square Dental Center
555 W 12th Ave #5
V5Z 3X7, Vancouver
+1604-256-9305

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 7h-19h
  • thursday: 7h-19h
  • friday: 8h-17h
  • saturday: 8h-16h

Welcome to City Square Dental Center, your trusted dental clinic in Vancouver for over 30 years. We take pride in providing safe and gentle care in a comfortable and welcoming environment. Our experienced team is dedicated to addressing all your oral health needs under one roof, from routine dental exams and cleanings to orthodontic treatments like Invisalign and advanced procedures such as dental implants.

We proudly serve the Vancouver community and nearby areas including Greektown, Oakridge, Kitsilano, and East Vancouver. Our mission is to help you maintain a healthy and strong smile. We prioritize the oral health of our patients and work tirelessly to provide the personalized care that everyone deserves. We look forward to welcoming you and being part of your journey to optimal dental health.

Visit us at 555 W 12th Ave #5, Vancouver, BC V5Z 3X7, or call us at (604) 876-4537 to schedule your appointment. Your smile is our priority!

Our comment from Best Dentists Club about City Square Dental Center:

City Square Dental Center is renowned for its exceptional patient care and friendly atmosphere. Customers consistently praise the team for their professionalism, warmth, and thoroughness during dental procedures.

  • Expert Dentists: Dr. Muise, Dr. Lau, and Dr. Howarth are highly regarded for their gentle and attentive care, making dental visits enjoyable even for anxious patients.
  • Welcoming Environment: The renovated office is noted for being clean, spacious, and modern, providing a comfortable space for all visitors.
  • Exceptional Staff: The hygienists, including Brenda and Jessie, are highlighted for their kindness and professionalism, ensuring that every cleaning and procedure is pain-free.
  • Great Communication: Staff are known to explain procedures clearly and answer all patient questions, making sure clients feel informed and comfortable.
  • Efficient Services: Appointments are organized and streamlined, allowing for quick yet thorough visits.

Overall, clients express high satisfaction with their experiences at City Square Dental Center and often recommend it to others seeking top-notch dental care.

Services and Treatments

Dental Cleaning
Dental Emergencies
Teeth Whitening
Dental Implants

City Square Dental Center: Reviews

4.8/5 (198 Reviews)
duy dang Published on Google 1 month ago

Positive experience: Everything was perfect from start to finish.

Ross Derewianko Published on Google 2 months ago

Fantastic experience: I've been going here for a year now to see Dr Muise. It's been a great experience. Dr Muise and the Hygienists that assist her are great. I'll happily recommend them to others.

Erlinda Oliva Published on Google 2 months ago

Fantastic experience: Office looks great and spacious with the renovation made. Staff are warm and friendly, Awi, specifically. My Dentist, Dr A Lau is the BEST! Brenda is gentle, kind and a great hygienist. Im always happy and content with their services. FIVE STAR⭐️⭐️⭐️⭐️⭐️

Ariel Santos Published on Google 2 months ago

Fantastic experience: The dentist Doctor Bryan Howarth and his dental assistant Neca are so attentive and accommodating. They are caring, and making sure that you are in good shape before leaving the clinic. Awesome, and highly recommendable indeed.

Farah Saab Published on Google 3 months ago

Fantastic experience: Our family have had a fantastic experience with Dr. Muise and the entire team. From the moment we walk in, we’re always greeted with warmth and professionalism. The staff is friendly and accommodating, making each visit comfortable and stress-free. Dr. Ashley is not only skilled but also takes the time to explain procedures and answer questions, which is incredibly reassuring. Our family’s dental health has never been better, and we truly appreciate the care and attention we receive. Highly recommend to anyone looking for a top-notch dentist!

Asuncion McDonnell Published on Google 3 months ago

Fantastic experience: Jessie dental hygienist is caring and professional.

Nano D Published on Google 3 months ago

Fantastic experience: Very nice experience here.very professional and everything was explained to me in detail before and after the procedure of extraction of a tooth. 100% recommended!!!!

mandamunchies Published on Google 3 months ago

Fantastic experience: I’ve been a client of this practice for nearly 20 years and always had a good experience each visit. My dentist has changed over time as the practice evolved but no matter who does the service, I always have a positive experience.

Jenny Chiu Published on Google 3 months ago

Fantastic experience: 2026 Update: I've been coming to City Square Dental since 2016. They've taken care of me and my dental health for years now and their level of care has never wavered. Dr. Arthur Lau has always been very patient-centered and amazing at explaining what he's doing and checking if I'm ok for the next steps. He's very attuned to his patients' needs. On top of the excellent patient care, he's also an excellent dentist. I've never had any issues with his dental work. I feel so lucky to have such an awesome dentist in my corner! Dustin is also still an awesome hygienist! Everything I've already written about him is still very much true! Old Post: Dustin is always on time. He's very professional, efficient, warm, and gentle with my gums! He does a great job with my cleaning. I find the it really easy to goto my appointments here with parking downstairs. Super convenient for me since work is also right across the street!

Victor Jaramillo Published on Google 3 months ago

Fantastic experience: Excellent dental professionals! Great service in all aspects! Highly recommended

Raefa Amin Published on Google 4 months ago

Fantastic experience: This is best dental centre best service and best stuff ever I seen in Vancouver. I like it and I recommended to all.

Artur F Published on Google 5 months ago

Fantastic experience: Melyn did an amazing job with my cleaning today. She took her time, paid attention to every little detail, and made sure my teeth were really clean. I could tell right away that she’s a true professional and that she genuinely cares about her patients. Her passion for her work really shows, and it made me feel very comfortable and well taken care of. Thank God I finally found a hygienist I truly like , thank you, Melyn! ✨( I really mean it)

Jess Polley Published on Google 5 months ago

Fantastic experience: Great dental office. Staff are friendly and efficient. Highly recommend!

Jacqui H Published on Google 6 months ago

Fantastic experience: Great dental clinic. Highly recommend Dr. Howarth and Selina is a rock star Hygienist.

Daniel B Published on Google 6 months ago

Positive experience: The care was very good. They took the necessary scans and x-rays. They clearly explained what I should do and what I needed to improve my oral health, and the entire staff was very friendly.

Emma Hamilton Published on Google 6 months ago

Fantastic experience: Beautiful space, more importantly everyone that works there is so kind, friendly and helpful

Jeff K Published on Google 6 months ago

Fantastic experience: Sharp, efficient, straight to the point treatment for my emergent needs. Well organized system and staff.

Saeed Noroozi Published on Google 6 months ago

Fantastic experience: I had a great experience at City Square Dental Center. The clinic is very clean and organized, and Dr. Howarth is truly exceptional. Highly recommend!

Samierra Miness Published on Google 7 months ago

Fantastic experience: Doctor Muse is literally the best! She makes each visit enjoyable and works with me through my dental anxiety. She has such a caring nature and is always making me laugh and ensures I am comfortable throughout the entire dental procedure. A true gem she is! I highly recommend her.

Michelle Moore Published on Google 7 months ago

Fantastic experience: The hygienist had a very gentle touch w hich is very important to me. Also very pleasant and informative when I ask questions. It was a pain-free experience. The front desk staff were friendly and helpful. The clinic was bright and clean. Have been going here for over 10 years and still happy with it.

Dmytro Babyk Published on Google 7 months ago

Fantastic experience: Awesome service, it's super effortless to book an appointment and to communicate with spealists in general. I really like the level of their service and care they provide you with your every need. I've been a client of this Dental clinic for more then a year.

Shari Fieldhouse Published on Google 7 months ago

Fantastic experience: As soon as you walk in they make you feel very welcome. The attention to detail and my teeth feel amazingly clean!

Cheyanne Brown Armstrong Published on Google 7 months ago

Fantastic experience: Always very friendly and efficient service, and they always happily answer any questions I have.

Jow Studio Published on Google 7 months ago

Negative experience: Terrible experience with this dental office ! They like to do the work then outrageously bill you after ( even with Dental Plan in place!) No up front discussions about what needs to happen with costs involved. Quite shocking really ! They tried to pressure me to agree to the cost of a root canal as I was sitting in the dental chair! Went elsewhere and had a better experience for a much lower cost . Don't go here ! Shop around for a good honest dental office !

Ming Published on Google 7 months ago

Fantastic experience: Dr Lau and team did excellent job on my dental filling with great care! Very appreciate!

ooOlivia Huang Published on Google 8 months ago

Fantastic experience: Dr. Wang is amazing! She managed to remove my decayed wisdom tooth in just 30 minutes! The most efficient clinic in Vancouver!

Jessica Booth Published on Google 8 months ago

Fantastic experience: Amazing, amazing experience. By far the best dental practice I’ve been to in Canada! Everyone was so professional, so thorough and so caring. Thank you for all you do!

Nidhi Published on Google 8 months ago

Fantastic experience: Dr Howarth and the team are really good at making patients feel comfortable. Clinic is clean and appointments are always on time.

Laura Ibañez moreno Published on Google 8 months ago

Fantastic experience: Very good treatment, I would recommend going to that dentist, they tell you everything very accurate and sincere

steve Ko Published on Google 9 months ago

Fantastic experience: My hygienist is very nice and, although I have sensitive teeth, made the cleaning experience pain free. Fantastic. Further, today I didn't feel well. She was so kind and patient with me. She made sure I was feeling healthy before she proceeded to work on my teeth. She didn't make me feel uncomfortable or embarrassed, but was simply fantastic.

D C Published on Google 9 months ago

Fantastic experience: I have been seeing Dustin and Dr Lau for 10 years, they are always super nice and professional. They provide great dental advice and always offer options.

Liana Mostafa Published on Google 9 months ago

Fantastic experience: The best dentists ive ever been to!! Wouldn't trust anywhere else at this point. Everyone is so lovely, professional, and fantastic at their jobs!

Kiera Sands Published on Google 9 months ago

Fantastic experience: Nicest staff I’ve ever met, I love how aware they make you every step of the way. Genuinely nice people work here.

Chad McDowell Published on Google 10 months ago

Fantastic experience: By far the best dentist I have ever been to. Their work is great and the entire team are so so nice. If I could I would give higher than 5 stars!

Aine Donoghue Published on Google 10 months ago

Fantastic experience: I would highly recommend this practice. They are so nice and informative. They made the whole experience so comfortable.

v k7613 Published on Google 10 months ago

Fantastic experience: The dental facilities, dentists, assistants, and receptionists here are all perfect, and the customer satisfaction is excellent. I highly recommend this dental clinic. If you are a Japanese who is not good at English, don't worry, a wonderful Japanese receptionist will help you by translating.

Laura Zadorozny Published on Google 10 months ago

Positive experience: I found the team at City Square Dental Centre to be very friendly and professional. I would recommend them to my friends. Laura Fowler Zadorozny

Tom N Published on Google 10 months ago

Fantastic experience: I have been going to City Square Dental Clinic for over 30 years and I've had nothing but great service. Staff are pleasant and friendly. This year, I unexpectedly needed a crown and they were able to schedule me in without delay. Dr. Lau is amazing and walked me through every step of the process and the installation was a perfect fit with no complications. Also, Brenda is an amazing hygienist and I would highly recommend her. I know I'm well cared for by Brenda. Chair side manners are exceptional.

L Nakano Published on Google 10 months ago

Fantastic experience: Have been coming to this office for over 25 yrs. Dr. Mawjee was an excellent dentist. Dustin is a great hygienist. They are both gentle people and I don't ever feel like I am rushed out of there. The front desk staff are very happy and courteous as well. Never had any issues with billing or with pre-authorizations before my work has been done. I highly recommend this office

p park Published on Google 11 months ago

Fantastic experience: Had a dental emergency. They booked me in, assessed and quickly fixed the issue during the same appointment. The dentists and assistants always walk me through step by step of what's happening. Definitely recommend

Jay Park Published on Google 11 months ago

Fantastic experience: I chipped my front tooth on Friday. I was able to call the next morning, and they got me in at 1045AM. The procedure took about half hour. The staff including the dentist was very professional. I left with a better smile than before chipping my tooth.

Judy Chan Published on Google 11 months ago

Fantastic experience: Everyone there from receptionists, technicians, hygienists to doctors are all very friendly and helpful. Professional service, clear information, prompt follow ups. Highly recommend this dental clinic.

Cristina Go Published on Google 11 months ago

Fantastic experience: Great communication from the booking team with timely reminders via email and SMS for upcoming appointments. My dentist is great in explaining each step of procedure in an understandable way, and my dental hygienist did a gentle and thorough cleaning.

Kourosh Shahrokhzadeh Published on Google 1 year ago

Fantastic experience: Brenda is very professional and friendly person Something special about her is, before I treat by her I always asked for freezing in middle of work, due to sensitivity But with her not necessary to do so. She is very kind sincere and I was fortunate she treat me for over 20 years Thanks Brenda you are awesome . Kourosh

Kalvin Lim Published on Google 1 year ago

Fantastic experience: Always a great experience with Dr Howarth and accompanied staff (Jubelle, Frishta). Front staff Jessica and Aoi are always wonderful and welcoming.

Michelle St. Amand Published on Google 1 year ago

Fantastic experience: I've been going to City Square Dental for well over 20yrs. I actually look forward to my visits, as Dustin is absolutely amazing & my teeth feel the best after every 6mth cleaning from him! Everyone at front desk is super friendly. You will be well taken care of by this group of professionals. Definitely give City Square a try if you are hesitant about seeing a dentist. Your teeth/mouth will thank you

Angelique Lahtinen Published on Google 1 year ago

Negative experience: I went here today and had a horrible experience do not go here I have a small cavity in the corner and they said I needed a root canal & a cap denture when I told them I do not want a cap they said I have to get it and I told the Indian girl receptionist she said have to get it done with a cap I don’t have a choice I told her I have to cancel my appointment she pressuring me to get cap and do not cancel my appointment. I also told them to transfer my exam to my original dentist and the Indian girl told me I suggest you do not go to your other dentist and come to us because we accept insurance I said my original dentist does to all I want is for you to transfer my exam and she said fine and hung up on me she is extremely rude. Also the Indian guy quoted me the root canal told me it will cost $2500 and wouldn’t print me the invoice I had to call multiple times for him to give me the price and the other girl finally emailed me and the quote she email me was only $1700 so why is he telling me it’s $2500 when that’s not the actual price. The two receptionist were extremely rude and if you want them to gauge you for dental work than go here. This office wants you to cap everyone teeth Dr. Ashlee Muise told me I had to get 6 root canals and caps if you want your whole mouth capped they need money that’s why they recommend you capping your whole mouth.

Justine Powar Published on Google 1 year ago

Fantastic experience: Saw Dr. Gill today for the first time and I found her to be friendly, genuine, and professional. I can smile in photos again thanks to her amazing work on my front tooth. Already made my next appointment. I would definitely recommend!

Estela Published on Google 1 year ago

Fantastic experience: I have been going to City Square Dental Center for many years. I always have a good experience when I go for cleaning with Dustin. He is amazing.

Salima C Published on Google 1 year ago

Fantastic experience: I’ve been going to City Square Dental since they opened. Dr. Lau is my dentist there now and he is knowledgeable and kind. All the hygienists and front staff are wonderful too.

William Bozman Published on Google 1 year ago

Fantastic experience: My experience with City Square Dental is always great. Jessy, the dental hygienist is professional, thorough and makes it very comfortable. In addition, the dentist took her time to explain everything to me and was excellent. I have no reservations about recommending this dentists office.

Emma Carpenter Published on Google 1 year ago

Fantastic experience: I had my first visit today at City Square Dental and it went really well. Which is surprising because I am extremely anxious about going to the dentist. Thankfully, throughout my appointment I was only ever made to feel comfortable. Dr Muise specifically, was very understanding of my fears and reassured me when I expressed my anxiety. Overall, I left my appointment feeling taken care of and confident to visit again. Additionally, the front desk staff coordinated easily with my insurance providers and clearly laid out the next steps of my dental plan.

Melissa Published on Google 1 year ago

Fantastic experience: Dr Howarth is lovely. His demeanor is very kind and compassionate. I went in thinking I had a bunch of cavities post partum but after a very thorough exam, he reassured me that I did not. His assistant was a bit hard to hear when she spoke but she was very sweet and seemed to know what she was doing. I feel in great hands with these two.

joe alvaro Published on Google 1 year ago

Fantastic experience: The service at CITY Square dental was amazing. I didn’t have to wait more than 30 seconds to get into the chair. The DENTIST introduced herself, knew some things about me already, so we had a nice discussion. She was very thorough and efficient. Made sure I understood all costs and everything before doing the work. It was a pleasant zero-stresss of experience. No surprises — I definitely recommend.

Ray Harvey Published on Google 1 year ago

Fantastic experience: This dental office is a really pro shop, highly recommended! The front desk staff are friendly, welcoming and efficient, the office appearance is modern and welcoming! I’ll speak about the hygienist and the dentist in my follow-up observations! Millen, the hygienist was thorough, professional, carefully explained everything and was careful herself! I felt in very good hands with her! Highly recommended! Dr Howarth is an all-star, I immediately felt I could trust him, so calm, professional, so thorough, so careful to explain every thing and asked if I had questions something many in the medical professions never consider! And he is most friendly; this is a person he’s treating is how it feels, which is wonderful and a nice change from feeling as though the patient’s role is just to engender a few hundred smackers! My sweetie and I are very happy we made a change to City Square Dental!!!

Eva Carius Published on Google 1 year ago

Fantastic experience: I’ve been going to City Square Dental Centre for over 10 years now. My hygienist is brilliant! Hygiene at the dentist is never fun, but Brenda makes it as gentle as possible. ( I should floss more but that’s my problem!). My dentist Dr Muise is also very clear and straightforward and I’ve always felt safe in her hands. Even for root canals! The place itself is clean and bright and welcoming. I’ll be back!

KIM JANNA Published on Google 1 year ago

Negative experience: My wife and I both started to come to CITY SQUARE DENTAL at the same time. In my first visit, I was asked to fill out some paperwork and by the time the dentist was ready for me I wasn't quite done with the paperwork, so I brought it with me into the room where I was under the impression I needed to finish filling it out with my insurance information before the dentist saw me. When Dr Shum came in, the assistant and I were still talking about the paperwork and somehow he chimed in and told me "don't ask me about that kind of stuff I wouldn't know anything about it" .. um ohkay … Mr. important dentist we get it, but I wasn't asking . After my exam I was told that I had a couple of cavities (Which hadn't happened for me in Years) & in my disappointment in myself I said "what? TWO cavities… Oh no…" Dr Shum Made the assumption that I was concerned about the cost of getting them fixed… & quickly told me something to the extent of, we don't have to do them all at once if you can't afford it... Which… OK I get it maybe I don't look like I have a lot of money but not really something you want to be saying to a client especially when my concern was more deep disappointment in breaking my no cavity streak and had zero to do with money. I left there thinking, OK, these things happen. I went in a couple of months later (last week) to get my cavities fixed and that went fine, he told me when I was there that if there was any issues, if I still experienced pain after a week to call in and they would make any corrections for free. . I felt discomfort in my teeth for the first couple of days,which I know is normal, but after that when it persisted, I called in to book an appointment and a couple of days before my Appointment the upper left side of my mouth was throbbing, no Temperature sensitivity but pain when I bit down or chewed. When he was looking at my mouth today he asked me where the discomfort was, I could clearly feel when I bit down that there was a nervy sensation. He informed me that where I seem to be feeling pain is not where he did the procedure last week… That's fine, I don't know anything about dentistry but I DO know that I wasn't experiencing pain AT ALL before the procedure and I came in because of newly experienced pain so I can only conclude that this pain was related to the procedure ? At the end, after "fixing" the area that was uncomfortable I was charged and used up more of my insurance for something that I was told would be free (I want to say at this point that it's really not about the money because I have insurance it's about the principal, why tell me it would be free If it's not) (And it's not like I came in today to abuse the system and get that freeby I've literally been chewing on the right side of my mouth for a week because it's painful to do it otherwise Sidenote when my wife went in he almost extracted the wrong tooth and she had to tap his hand to remind him that he was on the wrong side of her mouth Needless to say I will not be going back there, I find Doctor Shum To be full of himself and today kind left me feeling like what's going on with my teeth isn't normal and that I shouldn't be feeling pain there, so now I'm not even sure if this correction is going to work and I'm scrambling to find another dentist too look and tell me if everything is OK I do have to say that the people at the front desk are absolutely brilliant, friendly, and so are the other people that did my initial exams! Great staff ...just a bit of a "full of himself" dentist.

Chris Payne Published on Google 1 year ago

Fantastic experience: Amazing and very friendly staff from the desk, to the hygienists to the dentist's themselves. Was my first time back to a dentist in many years. They took time to explain everything they were going to do and what they thought would need to be done in the future. Answered any questions/concerns I had. I'm very Happy I chose this Dental Clinic and would recommend to anyone. Also, I called for my first appointment on Monday. They had me in on the Wednesday. With a follow up the next day and an appointment for a filling next week. Very fast and efficient.

Christopher Goodchild Published on Google 1 year ago

Fantastic experience: I recently had my first scaling/cleaning appointment at City Square Dental Centre with Selina as my hygienist. She was great! I was very impressed from the moment I walked in till the second I left.

Cecilia Drozdz Published on Google 1 year ago

Fantastic experience: Dr Ashlee Muise is so kind patient and gentle. She explains everything very carefully and made me feel at ease when I came in for a dental emergency. I highly recommend her to anyone who needs a dentist and might even consider switching over to her.

tamara youssef Published on Google 1 year ago

Positive experience: Overall good so far. You’d have to pay 12.5 CAD for 2 hrs parking probably that’s the only downside to it. And it’s not 100% coverage I assume it’s related to the insurance but mine is group benefit and only covered 80%. Otherwise the team is professional and nice and you will get a toothpaste/ toothbrush/ floss for free.

Mel Tou Published on Google 1 year ago

Negative experience: I am very disappointed with my experience at this clinic. The scaling was done solely by a hygienist, without the presence of the dentist, which is unusual. Unfortunately, the hygienist clearly lacked experience: she injured my gums, causing heavy bleeding throughout the procedure. My mouth was filling up with blood, and she wasn’t cleaning it properly, forcing me to swallow my own blood – a very unpleasant and unhygienic experience. She eventually decided to stop halfway through, claiming the bleeding was too severe to continue, leaving me with an incomplete treatment and fragile teeth, without closing the gaps. Despite this, I was charged $260 for a half-done treatment of 35min, even though I was initially quoted a maximum of $220. They are now asking for a second appointment to finish the treatment, bringing the total cost to around $550. This is unacceptable and feels like a scam. On top of that, I can’t understand all the positive reviews here. Are they genuine or paid for? My experience was completely opposite to what these reviews claim. I strongly discourage anyone from going to this clinic and will never return.

Julia Yui Published on Google 1 year ago

Negative experience: Had a broken denture yesterday. Took the broken denture to the clinic. The receptionist took it inside and then came back and set up an appointment for the next day. Today I went for the appointment, filled a form, met the dentist and was told they don't fix dentures and asked me to see a denturist. Charged me $53 on this. They could have simply told me they don't do fixtures. Instead they wasted my time today and costs me $53 for nothing!

Matthew Morrison Published on Google 1 year ago

Fantastic experience: Always professional and friendly staff from the moment you walk in to the moment you walk out. The space is new and clean. Recommend to anyone looking for a new dentist or a better dental experience.

Sarah Bradshaw Published on Google 1 year ago

Fantastic experience: Dr. Lao is fantastic. He is very thorough and always makes sure the job done correctly. Much respect for him!

Haley Maitland Published on Google 1 year ago

Fantastic experience: Came to City Square Dental for a second opinion and insight on a previous dentists treatment plan. It was very easy to book, got in right away. Everyone was incredibly nice and helpful, and made the process so easy. I saw Dr Danny Shum and he was amazing! Explained everything so thoroughly and went above and beyond to help me. Very appreciative I found this place and will be coming here from now on!

steve Ironside Published on Google 1 year ago

Fantastic experience: City Square Dental Center is second to none. Exceptional customer service. From reception to the dentist, everyone was genuinely nice and welcoming. Very professional staff who took the time to explain matters comprehensively and in depth. Thank you Dr. April Wang, Selina (hygienist), and Oui (receptionist).

Sheila Morgan Published on Google 1 year ago

Fantastic experience: Dr Ashlee Muise was friendly, knowledgeable and fixed my dental issues in this one visit. I was very happy with the outcome

Pete Malleson Published on Google 1 year ago

Positive experience: A great experience! Every member of the staff I met was exactly how I would have hoped that the team member would be. In addition the office was clean and seemed newly decorated. and the dental equipment seemed to be of the highest quality.

Pauline van Hemert Published on Google 1 year ago

Fantastic experience: The staff at City Square Dental are gentle, kind and thoughtful people. I have been under Dr. Arthur Lau’s care since he started with the clinic years ago and I love his demeanour and bedside manner, his care is meticulous. I’ve referred reluctant friends who have avoided going to dentists because of fears to him and they’re always impressed with his service as well. Brenda cleans my teeth and I can be assured a gentle and thorough cleaning by her. Excellent care by excellent people.

Judy Heintz Published on Google 1 year ago

Fantastic experience: Well, it was-not crying time but cleaning time again (only older people might know that from a song). Seemed like a bunch of gals in the front area, All very friendly, great cleaning & saw the Doc (Dr. Ryan Howard from the Prairies)- a delightful young doctor. Love this office.

Lauren Ann Published on Google 1 year ago

Fantastic experience: Such a lovely dental office. Everyone was so nice and understanding. Made me feel very very comfortable and explained everything clearly.

Jasmine Uchida Published on Google 1 year ago

Fantastic experience: I have come here multiple times after some years abroad and away from the dentist. Dr. Howarth always does an incredibly thorough job all the while never making me feel guilty about my lack of dental visits in the past. He is communicative, quick, and truly makes you feel valued as a patient. The underrated front/admin staff are also great in their swift responses and transparency in quotes/coordinating with my insurance provider. I cannot recommend City Square dental enough to all my loved ones!!

Diana Nguyen Published on Google 1 year ago

Fantastic experience: Friendly and knowledgeable staff! I’ve been going to this clinic for years. The dentists and dental hygienists always make me feel seen and heard. Definitely recommend!

True North Distribution Group Published on Google 1 year ago

Fantastic experience: I have been a patient of City Square Dental for over 25 years. Even after moving across the city, I would rather a long drive, than roll the dice on a different clinic/staff. I am consistently impressed with their investment in keeping their clinic and technology modern, but what maintains my loyalty is: a) friendly staff b) attention to detail and integrity of Dr's (don't push treatments) c) front desk, billing, appointment efficiency Special shout out to my hygienist Farran (sp?) who is amazing.

Nadia Geffroy Published on Google 1 year ago

Fantastic experience: Dr. Muise is always very professional and really listens to what you say. Vendy is kind and gentle and I love seeing her for my cleanings.

Amy Prystupa Published on Google 1 year ago

Fantastic experience: I switched dentists last year after having the same one for 30 years! I had multiple appointments with a few different dentist’s and hygienists - the first few dentists unfortunately moved onto different jobs, but my dentist today Dr. Howard was absolutely LOVELY and I will come back to see him for sure! My hygienist Selena was absolutely wonderful as well & would request her again! The office is incredibly clean and hygienic, would highly recommend!

Susan de Jong Published on Google 1 year ago

Fantastic experience: Let me start by saying I have a dentist phobia and so hadn’t been to a dentist in many years. The staff are all very kind and patient. They explained everything and took the time to answer questions. I wlll definitely be going back and will recommend City Square Dental to all my friends and colleagues

Sherry H Published on Google 1 year ago

Negative experience: Horrible experience! I went to fix a broken tooth 3 weeks ago , I explained what I need to the reception who confirmed she understands I needed fixed ASAP and will get me is ASAP, I go to spend 45 minutes a 100 xray with a new dentist and be told I was only booked for a new patient exam as the dentist I worked with no longer works there, I was so upset now I have to wait to fix my tooth, I make another appointment a week later with a different dentist at the same clinic, explaining again the work I need done based on the seesment I had just 2 weeks ago with them ( I didn't like the one they booked first) fastforward one week at 4PM the day before my 8.30 am appointment , I took the time off from work, arranged a baby sitter, they leave me a message that my appointment is canceled because they looked at my xray (which they have from 3 weeks) and think I need a root canal (which is for a different damn tooth) I Call the clinic and all i hear is appointment is canceled and manager is gone for day! go spend another week in pain with a broken tooth that may no be beyond repairing and wait another week to find another dentist . absolutly horrible! why me as a patient cant cancel less than 24 hours before but they give themselves the right to discard anything I may have planned to acoomodat the appointment they give me and just cancel on me few hours before! horrible. wasted my time, ruined my tooth and cost me money and a day of work! never going there again

Heba G Published on Google 1 year ago

Fantastic experience: It was only my first visit today, but i found everyone there very kind and good humored. Dr. Howarth was exceedingly pleasant and took the time to explain everything, and answer all my questions. So far so good!

Ponch O Published on Google 1 year ago

Fantastic experience: Staff at the reception was very warm and accommodating. My hygienist was thorough and careful that I don’t experience any discomfort. My dentist explained everything that needs attention and provided suggestions as well. The dental clinic was top notch when in comes to the modern equipment used.

Brenda Brashears Published on Google 1 year ago

Fantastic experience: I just visited City Square Dental for my biannual visit/cleaning. Front office staff and Drs are great and my Hygienist (Brenda) is fantastic!!! I highly suggest you book in and take good care of yourself! Cheers! -BB

Jenny Lee Published on Google 1 year ago

Fantastic experience: Staff and hygienists are very nice and helpful. I especially liked Selina . She was so nice! I won't go to anyone else now. Sunshine is a lovely person as well. Dr. Lau is soft spoken and informative. Definitely recommend coming here.

Kevin Germany Published on Google 1 year ago

Positive experience: Yesterday, I had my first visit to this Dental Clink. The personal were very friendly. My hygienist, Mr. Dustin did a great professional job. Thank you Dustin. This time I gave only 4 Stars, because it was my first visit, but for sure they deserve 5 in my future visits.

Kong Yap Published on Google 1 year ago

Fantastic experience: The staff is friendly and courteous. Dr. Danny Shum is very knowledgeable in his field of work and makes one feel relaxed and comfortable. Highly recommended!

L Hunter Published on Google 1 year ago

Fantastic experience: Bright, relaxed office space and dental chair areas. Assistants, Dental Hygenists, Doctors all excellent. Good system for appointment reminders. Careful and responsible assessment of current and future teeth issues.

Natalie Tran Published on Google 1 year ago

Fantastic experience: Dr. Danny Shum and dental hygenist Kalvin are friendly, detail oriented professionas. I love the convenience of the clinic (close to transit and plentiful underground parking -parking can be easily validated at the Sungiven grocery store ($10 minimum for 2 hours/no minimum spend at the dollar store (1.5 hours). The clinic itself is beautiful, modern (they have overhead tv’s so you can watch a show while getting your teeth done) and clean (they made some major renovations recently). I can’t recommend this clinic enough (especially Dr. Shum and Kalvin!)

Amanda Smart Published on Google 1 year ago

Fantastic experience: Dr. April Wang is such a life saver! I put off going to the dentist for years because of bad experiences at other clinics and when I told her I was super anxious, she did her best to try and accommodate me as much as possible. She took her time to make sure I was super numb, she checked in through out the procedures to make sure I was comfortable, she talked me through every single thing she was doing. I never once felt like she didn't have my best interests in mind and she never made me feel wrong or like I was a burden for being anxious. I had been bringing in a teddy to hold onto during my appointments while they worked on my teeth and the one day I forgot to bring him, they brought me out a little pillow to hold onto instead. It was so sweet and kind and they didn't have to do that at all but I was so appreciative of it. I'm completely blanking on the dental assistant's name but she was also incredible. Very gentle and sweet, she made me feel very calm! I highly recommend this clinic, they are super prompt with replies, they're available by email, they're very upfront about costs, and they're great at submitting insurance quotes ahead of time so there's never any sticker shock. I've recommended this clinic to all of my friends and family and will continue to come here for as long as I'm in BC. Thank you for making me smile again! :)

BR Published on Google 1 year ago

Fantastic experience: The detail at this clinic is impressive. All the staff are friendly and provide reassurance when needed. I highly recommend getting your next check-up or cleaning here.

Dan J Published on Google 2 years ago

Fantastic experience: I’ve been visiting City Square Dental Center for the past several years and always have a fantastic experience. The staff is super friendly, professional and informative. Highly recommend!

lisa shiozaki Published on Google 2 years ago

Fantastic experience: Dr.Lau and his team and receptionists, have always been exceptionally caring, kind and supportive around my dental issues — including dealing with my insurance provider. I really appreciate how Dr. Lau will always explain every step of his procedure in detail and gives me a heads up if anything happens. They will also explain if certain procedures are really necessary and obviously you have the ability to choose. Very grateful to be their patient.

John Spark Published on Google 2 years ago

Fantastic experience: Very friendly, and professional! I am somewhat embarrassed by the state of my teeth, and they went out of their way to make me feel comfortable. 2nd review: Same story; they are wonderful. :) Very wonderful people. I love them; I feel like with family there.. Truly. They are awesome!

Lauren Paul Published on Google 2 years ago

Fantastic experience: My family has come here since moving to Vancouver 2 years ago. We love every dentist and hygienist here, but Dr. Muise has been exceptional with our 3 young girls. Even when we needed fillings, it was a comfortable and quick appointment. Such a pleasure to come here.. and the best dentist prize box too!

Shawnee Gaffney Published on Google 2 years ago

Fantastic experience: Myself and every person I have spoken to have had bad experience with dentists - being rude or rough. Someone told me about these guys so I gave them a shot and I now only go to them. Very polite staff at desk, hygienists and dentist! I have TMJ and they were very understanding of this trying to troubleshoot to keep me as comfortable as they can. They direct bill and tell you if insurance will cover any extras. 100% recommend! Also very easy to get in on short notice <3

nicky moeen Published on Google 2 years ago

Fantastic experience: I have been a patient at city square dental since I was a child and have only had positive experiences here. Very thoughtful, knowledgeable, and thorough staff. Could not recommend them enough!

Suzie Klimack Published on Google 2 years ago

Fantastic experience: I got referred to their office from My other dentists office because I had a swollen gum and throbbing tooth. The receptionist was super friendly and squeezed me in the next day. Dr. Ryan was incredible. He made sure I wasn’t in too much pain and kept checking my comfort level. He is very detailed and went above and beyond what I thought I would be getting checked. He was very thorough, and even referred me to a gum specialist just in case. I had to bring my 9 mo old with me, and the dental assistant was soo good with him, giving him things to distract him and made sure someone watched him while I was getting the x ray done. I loved my experience so much that I’ve asked to switch over to Ryan.

Ricky Bobby Published on Google 2 years ago

Fantastic experience: Excellent experience. Kind, friendly staff. Dr. Wang was my dentist and she was genuinely the kindest, most thorough dentist I've had in my life. Would highly recommend to anyone looking for a dentist in Vancouver.

Valeria L Published on Google 2 years ago

Fantastic experience: Have had such a wonderful experience with the whole team at City Square Dental Center. Dr Ryan Howarth is the kindest and most gentle dentist I’ve ever had and always a great experience with hygienist Iona

An Published on Google 2 years ago

Negative experience: I've been a client for 5+ years yet my last visit was probably the most disappointing. The hygenist was wearing a black jacket on top of her scrubs. Not only did it look unprofessional, but I felt the jacket zipper against my head during the cleaning and it was uncomfortable. The dentist came in afterwards to do a checkup and the demeanor was also unprofessional/showed lack of concern for my inquiry. Pretty disappointed and thinking of switching.

Julien Le Goff Published on Google 2 years ago

Fantastic experience: A perfect dental center!! I was received urgently after breaking a tooth that morning. Fatimah & Doctor Rowena took the necessary time to examine and repair this broken tooth. A perfect job because we don’t see any cracks in the tooth. Thank you very much !! Of course we always forget the people in front of the reception, the girls were pleasantly nice when I took charge. Thanks too:)

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